Yunhee Lee
Marketer, Sales Coordinator, E-commerce Business Owner
Brisbane,QLD
Summary
I am a 3 R person – Responsible, Reliable and Respectful. I always try my best in every situation and create results beyond expectation. Furthermore, I am a caring and generous person who understand situation and people well. My life motto is “ You never fail until you stop trying”.
Overview
37
37
years of professional experience
2
2
Languages
Work History
EBay Seller
Self-employeed
01.2024 - Current
- Ensured customer satisfaction by consistently providing clear communication about item specifics, shipping details, and return policies.
- Boosted customer satisfaction by providing excellent service and addressing inquiries promptly.
- Maximized profit margins by researching market trends and competitively pricing items based on supply and demand.
- Mitigated risks associated with fraudulent transactions by implementing thorough verification processes for high-value orders or unusual buyer activity.
- Streamlined order processing with efficient shipping practices, ensuring prompt delivery to customers.
- Optimized product listings for better visibility with effective keyword research, engaging titles, and compelling descriptions.
- Fostered a positive online presence through the timely addressing of negative feedback and proactively offering solutions to resolve any issues customers may have encountered.
- Increased sales revenue by regularly updating inventory with popular and in-demand items.
Remote Marketing & Sales Coordinator
Hancheum
11.2023 - Current
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Develop and manage blog content that aligns with brand goals and SEO best practices.
- Plan and produce short-form video content (Reels, YouTube Shorts) to maximize audience reach..
- Contact and establish contracts with global partner companies to supply products.
- Create and list detailed product pages for online stores.
- Write detailed product descriptions and advertising content
Manager / Chef
Olive & Bean Café
01.2004 - 01.2023
- Company Overview: Hospitality Industry
- Managed to operate kitchen effectively well: cooking, washing and cleaning following hygienic rules
- Planned menus and created recipes
- Made sure food being made was fresh and delicious
- Checked the ingredients’ stocks and ordered
- Prepared all ingredients: cutting, dicing, grinding
- Trained new kitchen staff members
- Hospitality Industry
Manager / Teacher/ Carer
Koalacamp
01.1998 - 01.2005
- Company Overview: Education and Travel Industry
- Recruited international students to participate in Australian school
- Found schools and accommodation (including matching host families)
- Planned and organised all trips and activities
- Made sure students had a meaningful, cultural experience and maximized their learning opportunities in a safe and healthy environment
- Communicated effectively with schools and host families in Australia
- Updated students’ daily life to parents overseas through social media
- Education and Travel Industry
Korean Language Teacher_Part Time
Brisbane Korean School
02.1988 - 12.2002
- Provided differentiated instruction for diverse learners within each class, ensuring equitable access to content across all ability levels.
- Developed strong rapport with students by maintaining open communication channels and providing personalized feedback on assignments.
- Conducted parent-teacher conferences regularly to discuss student progress, address concerns, and create collaborative action plans for continued success.
- Promoted intercultural competence among students by highlighting similarities and differences between Korean culture and their own backgrounds during lessons.
Early Childhood Educator
San Rock Su Early Education Center
02.1995 - 10.1997
- Supported children with special needs, creating customized learning strategies to accommodate various abilities.
- Fostered creativity in the classroom through art projects, dramatic play, storytelling exercises, and other imaginative pursuits.
- Enhanced sensory and perceptual-motor skills, language, cognition, and memory development, by employing both traditional and modern educational strategies and techniques.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Employee at a Securities Company
Dae Woo Securities Company
03.1989 - 12.1993
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Education
Bachelor of Education - Primary
Christian Heritage College
Mansfield, Brisbane 01.2001 - 01.2003
Associate of Education Evening Class - Early Childhood Education
Seung Ui Women College
Namsan, S.Korea 04.2001 -
Skills
Problem solving
Quick hands
Leadership / Promotion planning
Attention to detail
Teamwork
Time management
Organisation
Communication / Customer engagement
Timeline
EBay Seller
Self-employeed
01.2024 - Current
Remote Marketing & Sales Coordinator
Hancheum
11.2023 - Current
Manager / Chef
Olive & Bean Café
01.2004 - 01.2023
Associate of Education Evening Class - Early Childhood Education
Seung Ui Women College
04.2001 -
Bachelor of Education - Primary
Christian Heritage College
01.2001 - 01.2003
Manager / Teacher/ Carer
Koalacamp
01.1998 - 01.2005
Early Childhood Educator
San Rock Su Early Education Center
02.1995 - 10.1997
Employee at a Securities Company
Dae Woo Securities Company
03.1989 - 12.1993
Korean Language Teacher_Part Time
Brisbane Korean School
02.1988 - 12.2002