YUNO KOBAYASHI

• Provided high-quality customer service in a fast-paced café environment, ensuring a seamless and welcoming experience for customers.

• Operated an espresso machine to craft a variety of coffee beverages, including handcrafted lattes with latte art.

• Rotated between barista, cashier, and floor staff roles, adapting to different responsibilities and ensuring smooth teamwork among a team of 3–4 employees.

• Trained in multi-tasking and efficiency, balancing customer orders, drink preparation, and maintaining cleanliness during peak hours.

• Developed strong communication and teamwork skills, coordinating with colleagues to handle busy periods effectively.

• Quickly learned and mastered coffee preparation techniques through hands-on experience, earning trust from supervisors despite being a high school student.

• Continued to work seasonally during summer and winter breaks, retaining skills and adapting to the workflow immediately upon return.

• Maintained perfect attendance for one year and a half in a row
• Supervised a team of ten employees
• Achieved superior customer service performance and customer feedback
• It was my first job as a waitress, but I contributed to the restaurant while enjoying communicating with customers and employees

• There are many embassies around the store, so there were a lot of foreign customers
• However, there were few employees who could speak English, so being able to speak both Japanese and English was useful