Yunshu Wu
Melbourne,Victoria
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Museum Guide
Shanghai Museum
Shanghai, Zhejiang
06.2023 - 07.2023
- Provided detailed information about the exhibits to ensure that visitors had a thorough understanding of their importance.
- Monitored visitor activity to ensure that all rules were followed while inside the museum.
- Engaged with guests in order to answer questions they may have regarding the exhibits or related topics.
Insurance Sales Intern
CCB
Shanghai, Zhejiang
03.2023 - 04.2023
- Conducted in-home and group presentations to provide detailed explanations of policy guidelines and benefits to clients and families.
- Identified opportunities for cross-selling additional products or services.
- Gathered information from customers through interviews and surveys in order to better understand their needs.
Milktea Maker
R&B
Shanghai, Zhejiang
10.2022 - 01.2023
- Cleaned and maintained all coffee-making equipment, such as grinders, espresso machines, cappuccino makers, and other related items.
- Assisted with daily side duties such as sweeping floors and emptying trash cans.
- Described menu items to customers and suggested appealing products.
Restaurant Waiter
Shu Xia hotpot
Shanghai, Zhejiang
05.2021 - 08.2021
- Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
Home Tutor
Private
Shanghai, Zhejiang
03.2020 - 08.2020
- Developed and implemented individualized lesson plans to meet student learning needs.
- Served as a mentor for struggling learners by offering guidance on social and emotional issues.
- Helped students review and understand previous lessons to make connections with the new lesson.
- Provided one-on-one instruction and tutoring in a variety of academic subjects.
- Traveled to the student's home or to another place of the student's choice to conduct tutoring sessions.
Education
Master of Arts - Applied Linguistics
University of Melbourne
Melbourne, VIC07-2025
Bachelor of Arts - Primary Education
Zhejiang Normal University
Jinhua City, Zhejiang07-2022
Skills
- Speech Clarity
- Communication
- Dependable and Responsible
- Fluent in English, Chinese and French
- Analytical Thinking
Languages
English
Full Professional
Chinese (Mandarin)
Native/ Bilingual
French
Limited
Timeline
Museum Guide
Shanghai Museum
06.2023 - 07.2023
Insurance Sales Intern
CCB
03.2023 - 04.2023
Milktea Maker
R&B
10.2022 - 01.2023
Restaurant Waiter
Shu Xia hotpot
05.2021 - 08.2021
Home Tutor
Private
03.2020 - 08.2020
Master of Arts - Applied Linguistics
University of Melbourne
Bachelor of Arts - Primary Education
Zhejiang Normal University
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