Summary
Overview
Work History
Education
Skills
Motorcycling, cycling, camping, traveling, hiking, exploring new places and new tastes, technology
Languages
Timeline
Generic

YUNUS YETIM

Brisbane,QLD

Summary

Proven team player with a track record of enhancing customer satisfaction and sales at Step-by-Step Shoes through expert advice and rapport building. Skilled in POS system operation and known for maintaining cleanliness, I excel in fast-paced environments, consistently delivering quality service and achieving positive outcomes. Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee. Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings. Knowledgeable individual with deep familiarity of espresso machine, blender and coffee maker operations. Customer-oriented candidate recognized for delivering high-quality service to promote cafe's culture, values and mission. Consistently receives excellent feedback and praise from customers.

Overview

4
4
years of professional experience

Work History

Barista

Cartoon Cafe
TURKIYE
09.2018 - 06.2020
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.

Sales Advisor

Step-by-step Shoes
TURKIYE
09.2017 - 06.2018
  • Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
  • Increased sales by establishing rapport with customers and identifying their needs.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.

Kitchen Staff Member

Resturant
TURKIYE
09.2016 - 06.2017
  • Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
  • Made food according to standard recipes with requested changes for customer satisfaction.

Education

Undergraduate - Law

Süleyman Demirel University
TURKIYE
06.2021

High School Diploma -

Anatolian Teacher High School
TURKIYE
06.2014

Skills

  • Friendly and outgoing
  • Team Player
  • Cash Handling
  • Opening and closing duties
  • Cleanliness
  • Order Taking
  • Espresso machine operation
  • POS Systems
  • POS System Operation
  • Coffee machinery
  • Excellent math skills

Motorcycling, cycling, camping, traveling, hiking, exploring new places and new tastes, technology

I like to go on long tours by motorcycle or bicycle, and I like to get off the road and explore nature. I do this by camping and swimming in nature. When I am at home, I do things on the computer, play computer games and keep up with technology.

Languages

Turkish
Native or Bilingual
English
Elementary

Timeline

Barista

Cartoon Cafe
09.2018 - 06.2020

Sales Advisor

Step-by-step Shoes
09.2017 - 06.2018

Kitchen Staff Member

Resturant
09.2016 - 06.2017

Undergraduate - Law

Süleyman Demirel University

High School Diploma -

Anatolian Teacher High School
YUNUS YETIM