Yunxi Liu
Clayton,VIC
Summary
Driven professional with a background in customer-facing roles, including impactful volunteer work at Henan Province Hometown Association. Excelled in time management, enhancing event success and operational efficiency. Skilled in Microsoft Office and adept in fostering positive customer experiences through exceptional listening skills. Demonstrated ability to deliver results and exceed expectations.
Overview
2
2
years of professional experience
Work History
Volunteer
Henan Province Hometown Association
03.2024 - 04.2024
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Front Desk Clerk
KFC Restaurant
10.2022 - 02.2023
- Used internal software to process reservations, check-ins and check-outs.
- Monitored front desk telephone lines attentively for prompt response to incoming calls while multitasking effectively during busy periods.
- Processed payments accurately while maintaining accountability for cash drawer balances at beginning and end of shifts.
- Developed strong relationships with guests through friendly interactions, anticipating their needs and exceeding expectations.
Education
Bachelor of Science - Information Technology
Monash University
Melbourne, VIC12.2024
Skills
- Time Management
- Customer Service
- Listening Skills
- Microsoft Office
- Problem-solving skills
Languages
English
Full Professional
Chinese (Mandarin)
Native or Bilingual
Japanese
Professional Working
Timeline
Volunteer
Henan Province Hometown Association
03.2024 - 04.2024
Front Desk Clerk
KFC Restaurant
10.2022 - 02.2023
Bachelor of Science - Information Technology
Monash University
Similar Profiles
Yueer ChenYueer Chen
Competition Department at Hainan Province Golf AssociationCompetition Department at Hainan Province Golf Association
Carl SheikCarl Sheik
Board: Independent Director & Sub-committee Chair at Western Province Cricket AssociationBoard: Independent Director & Sub-committee Chair at Western Province Cricket Association
Zongyang LiZongyang Li
Lawyer at Henan Bainuan Law FirmLawyer at Henan Bainuan Law Firm