Yuqiao Joy Yang
Brisbane,QLD
Summary
Established an own website and selling product in the market. Experienced sales professional with a successful history of driving customer research and client relationships. Proficient in identifying customers needs and providing tailored solution. Skilled in website development skill including HTML, CSS and JavaScript.
Overview
4
4
years of professional experience
Work History
Sales Administration Officer
ABC Trade Outlet
01.2024 - 07.2024
- Conducted customer research to gain insights into user needs and preferences.
- Investigated customer complaints concerning delayed or incomplete services.
- Organized internal workshops aimed at improving communication between the sales department and other teams within the organization.
Web Administrator
SelinaStudio
01.2023 - 12.2023
- Established, installed ,maintained a website, which about selling handmade Jewellery in the market.
- Developed user interface guidelines and standards for web-based products and services,
- Worked with cross-functional teams to provide input on product designs and functionally improvements.
- Analyze the data obtained by collecting feedback from users.
- Informed decision making by collecting data and analyzing reports.
Intern
Spring Airlines
08.2022 - 01.2023
- Responsible for maintaining the website are used by internal employees in order to improve working efficiency.
- Have meeting across department to gather their requirements and problems.
- Analyze current problem and develop a prototype diagram.
- Prepared comprehensive reports summarizing data analysis findings, informing key decision-makers of important trends and patterns.
Intern
Primeton Software, Inc.
08.2020 - 04.2021
- Worked directly with clients to understand their requirements.
- Assisted in the design preliminary prototypes to establish website functionalities.
- Continuous prototype testing with clients to improve the product including interface and functions.
Education
Master of Entrepreneurship And Innovation - Sustainable Energy
UQ
QLD2023
Bachelor of Information Technology - User Experience Design
UQ
QLD2021
Skills
- HTML,CSS,JavaScript
- Prototype:AI/Sketch/PS
- Data Analyst:Microsoft Excel,Google Chart
- Communication with customer and colleagues
- Problem-solving:interviews, survey and observations
- Customer research
Reference for Yuqiao Yang
[ Holly Gong]
Programmer in Google Sydney
gongh@google.com
Holly is an alumnus I worked with during college, and we completed many projects together.
[ Selina Sun]
Owner of selinastudio
Admin@selinastudio.com
I assisted Selina in creating the current website and we worked very well together.
Timeline
Sales Administration Officer
ABC Trade Outlet
01.2024 - 07.2024
Web Administrator
SelinaStudio
01.2023 - 12.2023
Intern
Spring Airlines
08.2022 - 01.2023
Intern
Primeton Software, Inc.
08.2020 - 04.2021
Master of Entrepreneurship And Innovation - Sustainable Energy
UQ
Bachelor of Information Technology - User Experience Design
UQ
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