Yuqing Meng
Melbourne,VIC
Summary
Dynamic and empathetic professional with experience at Uber Eats, excelling in relationship building and problem-solving. Proven ability to enhance customer satisfaction through effective communication and route planning. Skilled in data processing tools, ensuring efficient operations while maintaining punctuality and organization in fast-paced environments.
Offeristrong communication and organizational skills, eager to learn and develop in fast-paced delivery environment. Brings adaptability and problem-solving abilities, ensuring efficient and reliable service. Ready to use and develop skills in route planning and customer interaction in assistant role.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Delivery Courier
Uber Eats
04.2025 - 05.2025
- Followed company policies and procedures during shift.
- Developed strong relationships with customers through courteous service and proactive problem-solving abilities.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Drove safely at all times to avoid accidents and harm.
Freshman Class Assistant
Qilu University of Technology
09.2023 - 10.2023
- Help freshmen adapt to college life
- Coordinated with special education staff to develop appropriate accommodations for students with unique learning needs or disabilities.
- Encouraged peer collaboration and teamwork among students, promoting a sense of community within the classroom.
- Served as a positive role model for students, promoting respect, responsibility, and good citizenship within the school community.
Volunteer
Volunteer of China Forest Products Trade Fair
04.2023 - 04.2023
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Education
Master of Business - Marketing
Monash University
Caulfield, VIC12-2026
Bachelor of Management - Marketing
Qilu University of Technology
China06-2024
Skills
- communication skills
- Proficient in using data processing tools such as excel, Access, and SPSS
- Punctuality
- GPS technology
- Problem-solving
- Load organization
- Relationship building and rapport
- Route planning
- Organizational skills
- Strong empathy and good at collaboration
Accomplishments
- Achieved Youth Contribution Award through effectively epidemic prevention and control work during the epidemic
- During the period of managing the social media accounts of the Arts Department of the school student union, by optimizing the push time and content quality, the number of followers of the official account reached 1,000 and the reading volume increased by 30%.
Certification
School-level Outstanding Student
CET-4，CET-6
Languages
Chinese
Native or Bilingual
English
Professional Working
Timeline
Delivery Courier
Uber Eats
04.2025 - 05.2025
Freshman Class Assistant
Qilu University of Technology
09.2023 - 10.2023
Volunteer
Volunteer of China Forest Products Trade Fair
04.2023 - 04.2023
Master of Business - Marketing
Monash University
Bachelor of Management - Marketing
Qilu University of Technology
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