Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic
Yura Boldbaatar

Yura Boldbaatar

Sydney

Summary

I am a Business Administration graduate with over 4 years of experience in office administration, accounting support, POS technical services, and hospitality management. My diverse background has allowed me to develop a solid skill set in customer service, data entry, financial support, and daily operations management.
I am known for being a quick learner with a strong work ethic and a positive, can-do attitude. I work well both in teams and independently, and I enjoy supporting busy workplaces by keeping things organised and running smoothly. I am also confident using business software, POS systems, and social media tools, and have a keen eye for accuracy and detail in data entry and reporting tasks. I am always keen to learn new systems and improve how I work.

Overview

6
6
years of professional experience

Work History

Manager / Head Barista

Bono Espresso
08.2023 - Current
  • Managed daily cafe operations at a high volume coffee shop located in Sydney Town hall.
  • Supervised daily staff operations, managed rostering, and delivered hands-on training to ensure consistent service and team performance.
  • Oversaw inventory management, supplier coordination, and ordering.
  • Trained and led baristas and service staff, ensuring consistent, high-quality coffee and exceptional customer service.
  • Handled customer feedback, complaints, and service recovery, ensuring positive customer experience.

Accountant Assistant

Taaffeit Company
10.2022 - 02.2023
  • Answered phone calls regarding financial matters such as payments due.
  • Helped prepare monthly and quarterly financial reports, including Profit & Loss statements, Balance sheets, and Cash Flow reports for management review.
  • Produced and distributed invoices and financial documents.
  • Documented business expenses and sales.
  • Assisted in payroll processing, including salary calculations, tax deductions, and social insurance contributions.

Office Administrator / POS Technician

Golomt Bank
05.2021 - 01.2022
  • Installed, maintained, and troubleshooted POS terminals for merchants across Khan-Uul District.
  • Delivered POS supplies and provided on-site technical support to merchants, ensuring smooth payment operations.
  • Coordinated merchant campaigns, including Shangrila-Mall promotions, ensuring POS readiness and merchant support.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Support daily office administration tasks and assisted banking operations.
  • Managed POS device inventory, logistics, and reporting.
  • Completed clerical tasks such as filing, copying, and distributing mail.

Office Assistant Intern

NetCapital Financial Group
04.2019 - 10.2019
  • Assisted in mapping business process (BPMN) for various departments.
  • Collected and analysed staff data and questionnaires for research projects and prepared reports.
  • Organized NetX (internal TEDx-style event for staff), including social media content and announcements, managing staff communication, and on-site support.
  • Provided general office administration and coordination support.

Education

BBA - Business Administration And Management

University of Finance And Economics
06.2022

Advanced Diploma - Project Management

Nortwest College
Sydney, NSW
03-2024

A Certificate of Competency - Office Clerk

University of Finance And Economics
06.2019

High School Diploma - undefined

5th Secondary School of Mongolia
06.2016

Skills

  • Quick learner
  • Administrative Duties
  • Creative problem solving
  • Time management skills
  • Multi-task Management
  • Excellent communication
  • Microsoft office
  • Friendly and outgoing
  • Calm under pressure
  • Data analysis
  • Social media management

Languages

English
Professional Working
Mongolian
Native or Bilingual
Chinese (Mandarin)
Elementary

Accomplishments

    With IELTS 7.0 score

Timeline

Manager / Head Barista

Bono Espresso
08.2023 - Current

Accountant Assistant

Taaffeit Company
10.2022 - 02.2023

Office Administrator / POS Technician

Golomt Bank
05.2021 - 01.2022

Office Assistant Intern

NetCapital Financial Group
04.2019 - 10.2019

High School Diploma - undefined

5th Secondary School of Mongolia

BBA - Business Administration And Management

University of Finance And Economics

Advanced Diploma - Project Management

Nortwest College

A Certificate of Competency - Office Clerk

University of Finance And Economics

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