Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Cocktail Waiter
Paradiso (N°1, 50 Best Bars In The World)
08.2022 - 07.2023
Participated to a lot of masterclasses from the best bartenders in the world
Prepared meals from scratch using authentic, popular recipes to generate repeat business.
Trained kitchen staff to perform various preparation tasks under pressure.
Maintained well-organized mise en place to keep work consistent.
Interacted with guests to obtain feedback on product quality and service levels.
Had the possibility to work with the best bartenders around the world
Restaurant Manager
Ristorante Gallo Nero
11.2021 - 07.2022
Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Carefully interviewed, selected, trained, and supervised staff.
Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Led and directed team members on effective methods, operations, and procedures.
Reconciled cash and credit card transactions to maintain accurate records.
Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
Developed, implemented, and managed business plans to promote profitable food and beverage sales.
Oversaw food preparation and monitored safety protocols.
Chef De Partie
Il Pasto
05.2021 - 10.2021
Maintained well-organized mise en place to keep work consistent.
Prepped daily menu items to quickly deliver upon request.
Maintained well-organized mise en place to keep work consistent.
Cooked memorable dishes that brought new customers into establishment.
Food and Beverage Assistant Manager
HOTEL LIDO PALACE 5*L
12.2020 - 05.2021
Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
Resolved customer complaints involving food or beverage quality and service.
Verified staff compliance with accepted food and drink safety regulations, suggesting remedial training where necessary.
Maintained highest standards for beverage quality and service.
Used different software to record ordering data and created organization and room storage system.
Food and Beverage Assistant Manager (internship)
Hotel La Perla 5* LHW
12.2019 - 03.2020
Proven ability to learn quickly and adapt to new situations.
Managed time efficiently in order to complete all tasks within deadlines.
Proved successful working within tight deadlines and a fast-paced environment.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Waiter at
Ristorante Al Volt, Hotel la Gioiosa, garda
05.2016 - 02.2019
Engaged customers in a sincere and friendly manner
Recommended specified items from the menu
Promptly and efficiently responded to customer questions and concerns
Completed all cleaning, stocking and organizing tasks in assigned areas
Built relationships with customers to increase likelihood of repeat business
Solved any issues or complaints from clientele,
En thinking outside of the box to solve any unusual problems
Managed multiple tasks at a time including multiple people, transactions, and orders all whilemaking sure they were organized to assure efficiency
Worked in a team environment and had opportunity to train new employees as they were hired
Set and reached individual goals as a server and as a team for servers
Was awarded top server in efficiency, work ethic, and customer service
Rolled/polished silverware, as well as folding linens in fine dining setting
Polished glasses, restocking of wine, beer, and spirits
Dish washer
Hotel Benaco
12.2015 - 05.2016
Assisted workers engaged in preparing foods for the restaurant.Washed, peeled, cut and seededvegetables and fruits
Carried pans, kettles and trays of food to and from work stations, stove and refrigerators
Cleaned work areas, equipment and utensils and operated industrial dish washing machine.
Operated hand
Mackay's Banana, Tully
05.2015 - 10.2015
Collaborated successfully with fellow employees in identifying the source of irrigation leaks
Developed a plan to minimize the risk of damaging existing irrigation pipes while installing thenew piping
Picked bananas trough the crops
Maintained production equipment and machinery
Truck and electric forkli .
kitchen hand, waiter
Ristorante Caffè Paradiso
10.2014 - 04.2015
Helped prepare for several formal events that were held in the dining hall
Maintained kitchen work areas and food preparing equipment
Learned english while working
Education
MBA - Food And Beverage Management
Rome Business School
Rome
09.2022
BBA - Hotel Management
Alta Formazione Roncegno
Trento Italy
04.2021
High School Diploma -
IPC
Rovereto
Level Degree -
Conservatory
Conservatorio Musicale Di Riva Del Garda
Skills
Cocktail Knowledge
Food Preparation and Safety
Wine and Cocktail Meal Pairing
Staffing and Sales Reporting
Purchasing and Cost Control
Reservation Coordination
Suggestive Selling
Ability to Work in Team
Ability to Multitask
Promote guest satisfaction with genuine hospitality and service