Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Quote
Timeline
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YUSHI (STEPH) MA

FRANKSTON SOUTH,VIC

Summary

Motivated store manager with 20years of experience smoothly running stores and coaching employees. Focused on increasing efficiency while reducing costs by implementing useful procedures and tight controls. Resourceful and forward-thinking with hard-working and dedicated mindset.

Overview

15
15
years of professional experience

Work History

Store Manager

MYY TOBACCONIST PTY LTD
06.2008 - 10.2023

My role is maintain stock level, ordering new stock. Handle cash, ability to solve the customers' problem, give helpful suggestions, I have more than 20 years experiences of communicate with people.

  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Optimized store displays and appearance via strategic merchandising.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Managed store organization, maintenance, and purchasing functions.
  • Completed routine store inventories.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Submitted orders for new inventory.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Assisted with hiring, training and mentoring new staff members.
  • Completed point of sale opening and closing procedures.
  • Created employee schedules to align coverage with forecasted demands.

Education

Bachelor of Arts - Media And Communication

Deakin University
Melbourne, VIC

Skills

  • Hourly Shift Management
  • Project Management
  • Retail Inventory Management
  • Supply Ordering
  • Promotional Planning
  • POS Systems
  • Customer Service Management
  • Sales Promotions
  • Store Opening and Closing
  • Opening and Closing Procedures
  • Operations
  • Accurate Cash Handling
  • Customer Relations
  • Problem-Solving
  • Customer Service
  • Bank Deposit Procedures
  • Flexible Schedule
  • Bank and Safe Deposits
  • Store Displays

Languages

Chinese (Mandarin)
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Everything we see hides another thing; we always want to see what is hidden by what we see.
René Magritte

Timeline

Store Manager

MYY TOBACCONIST PTY LTD
06.2008 - 10.2023

Bachelor of Arts - Media And Communication

Deakin University
YUSHI (STEPH) MA