Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Yusi (Joyce) Zhu

Glen Waverley,VIC

Summary

Dedicated Mandarin interpreter with over a decade of experience facilitating communication in healthcare settings. Skilled in cultural competency and effective problem-solving, contributing to improved patient care by collaborating with multidisciplinary teams and providing clear, accurate interpretations.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Inhouse Mandarin Interpreter

Mercy Hospital for Women
Heidelberg , Vic
09.2014 - Current
  • Facilitated communication between Mandarin-speaking patients and healthcare staff to enhance understanding.
  • Assisted in translating patient education materials and consent forms.
  • Provided cultural context during patient interactions to support healthcare professionals.
  • Collaborated with multidisciplinary teams to optimize patient care delivery.
  • Managed scheduling of interpretation sessions to align with hospital requirements efficiently.

Freelance Mandarin interpreter

Oncall Interpreters and Translators
South Melbourne , Vic
05.2009 - Current
  • Provided cultural context to enhance understanding in conversations and presentations.
  • Facilitated smooth communication between bilingual parties by providing clear interpretations without altering the meaning or intent of original messages.
  • Maintained confidentiality when handling sensitive information during interpretation sessions.
  • Provided consecutive interpretation services during meetings, conferences, seminars, interviews, court proceedings, and other events.

Education

Postgraduate Diploma - Psychology

Monash University
Clayton, VIC
12-2012

Advanced Diploma - Translating And Interpreting

RMIT University
Melbourne, VIC
12-2008

Bachelor of Arts - Psychology

University of Melbourne
Parkville, VIC
11-2007

Skills

  • Consecutive interpretation
  • Team collaboration
  • Patient advocacy
  • Confidentiality management
  • Cross-cultural communication
  • Multitasking efficiency

Certification

  • Certified interpreter between Mandarin and English
  • Certified translator from English to Chinese

References

References available upon request.

Timeline

Inhouse Mandarin Interpreter

Mercy Hospital for Women
09.2014 - Current

Freelance Mandarin interpreter

Oncall Interpreters and Translators
05.2009 - Current

Postgraduate Diploma - Psychology

Monash University

Advanced Diploma - Translating And Interpreting

RMIT University

Bachelor of Arts - Psychology

University of Melbourne

Similar Profiles

CREATE PROFILE
Yusi (Joyce) Zhu