Yusra Mahdi

During my time as a Childcare Administration Officer, I provided comprehensive administrative support while filling in for the lead coordinator. My key responsibilities included:

• Inspection Visits: Conducted regular inspections of family daycare educators to ensure compliance with childcare regulations and safety standards, providing feedback and support as needed.
• Administrative Support: Managed office tasks such as filing, scheduling, record-keeping, and report preparation to ensure smooth operations.
• Customer Service: Answered phone calls and emails, responding to inquiries from parents, educators, and stakeholders while maintaining clear communication.
• CCS Management: Assisted in processing Child Care Subsidy (CCS) claims and ensured accurate documentation for both educators and families.
• Leadership Support: Filled in for the lead coordinator by overseeing administrative tasks, supporting team members, and helping ensure the efficiency of the office.

This role required strong organizational skills, attention to detail, and the ability to manage multiple tasks while providing excellent support to educators and families.

• Fostered early learning in dynamic childcare setting, implementing creative activities to enhance cognitive development and social skills
• Nurtured young minds through personalized attention, adapting teaching methods to diverse learning styles and developmental needs
• Partnered with parents and colleagues to create holistic learning environments, ensuring consistent support for children's growth