Yusuf Hussain
Moggill,QLD
Summary
Seasoned Business Manager and talented leader with 16 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
16
16
years of professional experience
Work History
Branch Manager NSW
Driver Hire recruitment
10.2022 - Current
- Account Management of Existing Blue Chip Clients
- New Business development
- OH&S and WHS Adherence and Enforcement
- Managing the Day-to-Day operations of the business
- Aged Debt Management
- Compliance Management Candidates
- Staff Hiring and Retention
- Attended meetings at corporate headquarters, collaborating with industry members and sharing points of view and ideas
- Frequent regional travel.
- Weekly, Fortnightly and Monthly reports to Management
- Client and Candidate Compliance
- Managing Recruitment Cycle of Employees
- Site Visits and Workplace Safety Assessments
- Contract and Commercial Negotiations
- Seek Premium Talent search for Headhunting
- Pay and Charge Calculations
- Conducting Customer Need Analysis
- Managing office Staff and training new Staff.
MY Comfortable Homes: General Manager and S.I.L. Director
MY Comfortable Homes
12.2019 - 05.2022
- Establishing New Offices and Managing the day-to-day operations of the company
- Onboarding new Clients and Staff
- Compliance management of Support Staff and Participants
- Experience in Managing business unit within disability, NDIS or mental health environment
- Experience in Supported Independent Living
- Knowledge of National Disability Insurance Scheme, NSW Disability Service Standards, and their application
- Led recruitment efforts and training of new employees
- Encouraged employees to do their best, and increased participant care
- Brought forth a self-motivated attitude when it came to Recruitment and talent hunt
- Worked with Customer Service and Product Development departments to enhance overall customer experience
- Developed and implemented effective campaigns
- Worked to support sales teams and rise against competition
- Collaborated with sales team members to identify growth opportunities and develop strategies to seize them
- Managed services solutions with emphasis on customer satisfaction
- Effectively managed and lead sales, service and operations team consisting of 10+ people to drive company proficiency and success
- Onboarding of Allied Health Processional
- Directly support consumers and our support workers
- Complete personalised case plans and risk assessments tailored to each client to ensure mental health and capacity building skills can be developed by Care Group Support Workers
- Provide community knowledge and feedback to employees who require assistance when providing support to consumers
- Conduct referral meetings with consumers and evaluate what is needed and develop a plan of how the consumer can be supported in achieving their goals
- Create and promote positive routines/duties/activities/systems/procedures to enhance the quality of service delivered
- Promote empowerment and the right of choice for all people in need of support within the community
- Assist National Disability Insurance Scheme (NDIS) participants in activating, interpreting, and implementing their NDIS Plans, with a strong focus on seeing participants move towards their NDIS goals
- Work closely with NDIS participants and their families/guardians to connect with individual services and supports outlined in their NDIS Plan, ensuring they get the most out of their funding and achieve outcomes
- Support NDIS participants to build capacity to coordinate their NDIS funded plans, navigate the system, negotiate for appropriate support and services, and connect with community support and mainstream services.
Globus Solutions PTY LTD Business Owner/Project Delivery Head
Globus Trade Solutions PTY LTD
07.2017 - 11.2019
- On-Boarding Subcontractors and Casuals for Various Projects
- Coordinate with the service department for the service issues related to the clients on various projects
- Monitoring monthly Targets v/s achievement
- Business Management and negotiations
- Governing, managing, and administering the end-to-end lifecycle for all of the contracts, finances and budget arrangements managed by the contract team
- Providing professional, disciplined and process-driven contract management services for and on behalf of the contract team and its many stakeholders in a responsive, timely, quality, compliant and resilient way
- Onboarding Allied Health professionals for various clients
- Owning and continuously improving business processes
- Perform risk analysis and develop mitigation plans and develop solutions to problems utilizing ingenuity, creativity and innovation
- Develop plans to promote cost reduction initiatives and performance improvements in technical and quality
- Provide support to the BU’s and Client team on best practice approaches to subcontract delivery
- Managing Casuals for NDIS Service Provider Companies
- Contractual advisor for the development of Construction Partner Statement of Work and other Cross Business Team activities
- Work closely with the Strategic Procurement Team to support supply chain strategies.
BDS People/ISGM Recruitment Coordinator
BDS people
09.2014 - 05.2017
- Offering a first-class service to Blue Chip Clients
- Managing the work of account executives
- Identifying and cultivating new prospects
- Managing a portfolio of client’s worth over $2BN
- Proactive approach and response to Clients Needs and requirements
- Recruited and Managed over 400 Casuals for Telstra Across NSW And QLD
- Recruited and Managed over 100 Casuals for Metcash.
General Manager – Sales and exports operations
KD trading LLC
09.2011 - 09.2014
- Determining the direction of the Organization by understanding its current market position and the possible avenues through which it can pursue a particular course of action
- Plans, develops, and establishes policies and objectives of functions in accordance with objectives of organization
- Heading the show for all Export shipments
- Multifunctional support responsibilities such as, but not limited to: Procurement, Production and Logistics Administration
- Cost estimations, Preparing Financial Viability and other Financial Reports
- Analyzing the Year on Year Growth and business management
- People Management and Team Management
- Managed the Production and Beef Export out of India averaging 200 reefer containers per month averaging 20 MN USD turnover per month with a logistics expense of 1 MN USD per month
- Procurement of cargo from S E Asia and China along with India and send it to African Market Like Palm Oil and Derivative Products, Agri-Commodities trading etc
- Identify and Develop new potential markets for the development of business
- Maximization of resources and budgets allocations
- Negotiating LCs with Bank and Procuring Line of Credit in line with Forward Purchase of USD to secure a healthy and profitable trade
- Government Documentations, Approvals and Monitoring Custom documents
- Implementing marketing and sales human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees
- Communicating job expectations to the sales and Operations team
- Planning, monitoring, appraising, and reviewing job contributions of the Team
- Enforcing policies and procedures, conflict resolutions and
- Protecting organization's value by keeping information confidential
- Providing information by collecting, analyzing, and summarizing data and trends
- Updating job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
- Accomplishing marketing and organization mission by completing related results as needed
- Getting Daily, Weekly, Monthly reports from different teams and preparing viable and actionable reports for Stakeholders to Assist in making decisions to grow the business
- Participating in Trade Expos to grow the business.
National Sales Manager
PT. Global Freight Semesta
07.2007 - 09.2011
- Determining which of the various laid down policies will help to achieve most profit for the company’s growth and to implement those policies
- Implementing new policies for the betterment of the company in terms of marketing, finance and market stand
- Representing the company in all the official occasions
- Taking a call for all the final negotiations with regards to business front, at all local, national and International conventions, seminars, public hearings and forums
- Confers with organization officials to plan business objectives, to develop organizational policies and to coordinate functions
- Provides support and assistance to other functions and operating units of the organization
- Interprets company policy to employees and enforces company policy and practices
- Provides physical working environment that provides a positive, productive climate for operations through maintenance, planning, and general building services
- Directing and controlling the overall operations of organizations to ensure objectives laid down by the management are met and also are adhered to diligently
- Determining annual and gross-profit plans by reviewing the business policies and the strategies being laid down the company and adjusting the policies and regulations for the overall betterment of the company’s goal and to help achieve its objective
- Identifying marketing opportunities by identifying consumer requirements
- Defining market, competitor's share, and competitor's strengths and weaknesses
- Forecasting projected business; establishing targeted market share
- To sustain rapport with key accounts by making periodic visits; exploring specific needs; anticipating new opportunities.
Education
MBA - Finance And Operations
S.H.I.A.T.S.
India05.2013
Bachelors Of Technology -
RVD University
India06.2007
Skills
- Analytical Thinking
- Dependable and Responsible
- Organization and Time Management
- Supervision and Leadership
- Team Building
- Customer Relations
- Conflict Resolution
- Troubleshooting
- Calm Under Pressure
- Remote Office Availability
- Fluent in English, Hindi, Urdu, and Proficient in Bahasa Indonesia
- Self-Motivated
- Cultural Awareness
- Research
- Self-Directed
- Critical Thinking
- Attention to Detail
- Task Prioritization
- Transportation Coordination
- Shipment Management and Shipment Scheduling
- Documentation Skills
- Payment Calculation
- Managerial skills
Timeline
Branch Manager NSW
Driver Hire recruitment
10.2022 - Current
MY Comfortable Homes: General Manager and S.I.L. Director
MY Comfortable Homes
12.2019 - 05.2022
Globus Solutions PTY LTD Business Owner/Project Delivery Head
Globus Trade Solutions PTY LTD
07.2017 - 11.2019
BDS People/ISGM Recruitment Coordinator
BDS people
09.2014 - 05.2017
General Manager – Sales and exports operations
KD trading LLC
09.2011 - 09.2014
National Sales Manager
PT. Global Freight Semesta
07.2007 - 09.2011
MBA - Finance And Operations
S.H.I.A.T.S.
Bachelors Of Technology -
RVD University
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