Yusuf Kurtoglu
Auburn,NSW
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
4
4
years of professional experience
Work History
Ricky Timber Floowing
Installer
01.2022 - Current
- Enhanced timber quality by implementing precise cutting and shaping techniques.
- Reduced material waste by optimizing the use of raw lumber during fabrication processes.
- Improved production efficiency with streamlined assembly methods for wooden structures.
- Maintained a safe work environment, adhering to industry safety standards and protocols.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Auburn Family Buthery
Customer Service
12.2019 - 01.2022
- Performed meat inspections and checked temperature environment to maximize food safety.
- Replenished butcher counter displays to maintain fresh, appealing produce.
- Enhanced customer satisfaction by providing expert advice on meat selection and preparation techniques.
- Maintained high standards of hygiene and cleanliness, adhering to strict sanitation regulations within the butcher shop.
- Collaborated with team members to ensure efficient workflow, resulting in smooth daily operations.
- Increased sales by offering personalized customer service, recommending suitable cuts of meat and sharing recipe ideas.
- Assisted in training new staff members on cutting techniques, safety protocols, and product knowledge.
- Reduced wait time for customers through efficient multitasking during peak hours.
Education
Bachelor of Construction Technology - Construction Technology
Western Sydney University
Sydney, NSW07.2023
High School Diploma -
Arthur Phillip High School
Parramatta, NSW12.2021
Skills
- Scheduling
- Report Generation
- Product Knowledge
- Complaint Resolution
- Problem Resolution
- Customer Service
- Sales Closing
- Store Maintenance
- Customer Relations
- Product and Service Solutions
- Sales Expertise
- Positive Attitude
Timeline
Ricky Timber Floowing
Installer
01.2022 - Current
Auburn Family Buthery
Customer Service
12.2019 - 01.2022
Bachelor of Construction Technology - Construction Technology
Western Sydney University
High School Diploma -
Arthur Phillip High School
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