YuTing Wang
Summary
As a motivated and customer-focused individual with a passion for providing exceptional service, I am eager to leverage my 6 years of experience in retail environments. I am excited about the opportunity to join your team and make a positive impact on the shopping experience of your customers.
Overview
7
7
years of professional experience
Work History
Cafe Worker
Carpe Diem Cafe
07.2017 - 06.2018
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Supported fellow team members in achieving a smooth workflow during peak hours.
Cashier
Chattime Bubble Tea
10.2018 - 11.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
Fast Food Manager
Teppanyaki
09.2021 - 03.2024
- Trained new employees on company policies, procedures, and food preparation techniques to ensure consistent product quality.
- Improved customer satisfaction by implementing efficient service strategies and maintaining a clean, organized restaurant environment.
- Resolved customer complaints promptly and professionally, resulting in increased loyalty and repeat business.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties
Education
MacGregor State High School
MacGregor, QLD01.2021
Bachelor of Design
Queensland University of Technology
Brisbane, QLD01.2026
Skills
- Health and Safety Regulations
- Operations Management
- Food Preparation
- Food Safety Compliance
- Customer Engagement
- Supervisory skills
- Sales and Marketing
- Relationship Building
Languages
Chinese (Mandarin)
Native or Bilingual
English
Full Professional
Timeline
Fast Food Manager
Teppanyaki
09.2021 - 03.2024
Cashier
Chattime Bubble Tea
10.2018 - 11.2020
Cafe Worker
Carpe Diem Cafe
07.2017 - 06.2018
MacGregor State High School
Bachelor of Design
Queensland University of Technology
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