Summary
Work History
Education
Skills
Languages
Project Experience
Timeline
Generic

Yutong/Sally Shen

Mascot,NSW

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Also team player with experience with common software applications and social media platforms. Well-versed in business organization and strategies for successfully modernizing workplaces. Skilled at project support with proven history of solutions-oriented problem-solving.

Work History

Project Management Intern

Shopee Ltd, SEA Group
11.2023 - 03.2024
  • Used Python and Excel to create and maintain comprehensive project documentation.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
  • Maintained well-organized documentation for easy access and reference during projects'' life cycles.

Data Analyst Intern

Kubota
09.2022 - 02.2023
  • Implemented business intelligence solutions to increase operational efficiency.
  • Optimized SQL queries for faster processing times, increasing overall productivity within the team.
  • Created data models to support decision-making processes.

Volunteer

Young Volunteers Association
10.2019 - 05.2022
  • Cultivated strong network of providers delivering necessary assistance to college.
  • Kept case files updated, accurate and aligned with requirements.
  • Helped clients navigate social services system and access needed resources.

Management Trainee Intern

SF Express
12.2019 - 02.2020
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Demonstrated problem-solving abilities by identifying challenges faced during internship and proposing appropriate solutions.
  • Collaborated with cross-functional teams for seamless execution of various projects and initiatives.
  • Boosted customer satisfaction levels by actively addressing concerns and providing prompt resolutions.

Support Staff Member

Administration Of Public Security Bureau
06.2019 - 10.2019
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Greeted visitors professionally, directing them appropriately and ensuring a positive first impression of the organization.
  • Proofread documents carefully before distribution, ensuring accurate communication of vital information across teams.

Education

Master of Project Management -

The University of Sydney
Sydney, NSW
07.2025

Graduate Certificate - Information Technology

The University of New South Wales
Sydney, NSW
06.2023

Bachelor of Linguistics - Japanese Studies

Shanghai Ocean University
Shanghai, China
05.2022

Skills

  • Data Analysis - SQL
  • Billing and coding - Python
  • Clerical Support - Various office software
  • Teamwork and Collaboration - Jira
  • Attention to Detail
  • Fast Learner

Languages

English
Full Professional
Chinese (Mandarin)
Native or Bilingual
Japanese
Professional Working
Korean
Professional Working

Project Experience

"YouKitchen Intelligent Cabinet"   Participant   Sep 2019 - May 2020

A temporary storage point created for takeaways that can't be picked up in time, which can be controlled through mobile phones. As a participant, I was mainly responsible for market research and commercial data analysis of the product, providing data and text support for the team. The project was recognised by three investors and was awarded as a Shanghai municipal project.


"Thesis Idea Workshop"   Leader   Sep 2021 - May 2022
An online media sharing project for undergraduate students to inspire students who have never been exposed to thesis writing by uploading outstanding theses and providing a discussion forum. As the leader, I am mainly responsible for planning the project process, dividing the team work and ensuring the successful delivery of each workshop. The project was invested by advertisers and was awarded as a school-level project of Shanghai Ocean University.

Timeline

Project Management Intern

Shopee Ltd, SEA Group
11.2023 - 03.2024

Data Analyst Intern

Kubota
09.2022 - 02.2023

Management Trainee Intern

SF Express
12.2019 - 02.2020

Volunteer

Young Volunteers Association
10.2019 - 05.2022

Support Staff Member

Administration Of Public Security Bureau
06.2019 - 10.2019

Master of Project Management -

The University of Sydney

Graduate Certificate - Information Technology

The University of New South Wales

Bachelor of Linguistics - Japanese Studies

Shanghai Ocean University
Yutong/Sally Shen