Yuva Kumar Tottimpoori
Morwell
Summary
Dynamic leader with a proven track record at Pinnacle Group, enhancing store operations and customer satisfaction. Skilled in inventory control and team training, I spearheaded initiatives that significantly improved store profitability and visual merchandising. My leadership not only exceeded sales goals but also fostered staff development and business growth.
Overview
4
4
years of professional experience
Work History
Retail Manager
Pinnacle Group
06.2021 - Current
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
- Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Implemented loss prevention strategies to minimize shrinkage and maintain profitability.
- Completed daily paperwork and computer entry of sales data as established by management.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
Education
Advance Diploma - Organizational Leadership And Mangement
Gen Institute
Melbourne03-2022
Bachelor of Science - Mining Engineering
National Institue of Technology
Raipur05-2017
Skills
- Customer service
- Cash management
- Store operations
- Inventory control
- Complaint resolution
- Visual merchandising
- Team Training
- Staff management
- Leadership development
- Quality assurance
- Relationship selling
- Operations management
- Process and procedure development
- Staff recruitment
- Business development
- Business administration
- Driving business growth
Languages
Telugu
Native or Bilingual
English
Full Professional
Timeline
Retail Manager
Pinnacle Group
06.2021 - Current
Advance Diploma - Organizational Leadership And Mangement
Gen Institute
Bachelor of Science - Mining Engineering
National Institue of Technology
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