YUVRAJ SINGH
Beaconsfield,VIC
Summary
Flexible Attractions Attendant with proven customer service skills to meet demands of busy entertainment park. Accomplishes tasks with minimal direction. Friendly and willing to interact with guests of all ages to promote rides and attractions and create enjoyable experiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Game Room Attendant
Responsible Gambling Services
10.2023 - Current
- Enhanced customer experience by ensuring a clean and safe gaming environment.
- Facilitated smooth transitions between games by efficiently resetting equipment for new players.
- Maintained clean and safe work environment and monitored immediate area and surroundings for trash and debris.
- Adhered to company policies and procedures, maintaining compliance with safety regulations at all times.
- Managed cash transactions accurately, ensuring proper handling of currency and balancing the register at the end of shifts.
Bartender
Responsible Gambling Services
10.2023 - Current
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Customer Service Agent
Baaz Entrprises
01.2021 - 07.2023
- Responded to customer calls and emails to answer questions about products and services
- Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously
- Evaluated customer information to explore issues, develop potential solutions, and maintain high-quality service
- Addressed customer account discrepancies and concerns
- Communicated with clients regarding account services, statements, and balances.
Security Analyst
ISH Cybersolutions
02.2023 - 05.2023
- Conducted security audits to identify vulnerabilities
- Performed risk analyses to identify appropriate security countermeasures
- Completed vulnerability scans to identify at-risk systems and remediate issues
- Monitored use of data files and regulated access to protect secure information
- Skilled at working independently and collaboratively in a team environment
- Reduced security risks by 90% through enhancing protocols and ensuring adherence to regulations.
Education
VIC
Skills
- Data Entry
- Computer Skills
- Vulnerability Scanning
- Customer Assistance
- Safety Monitoring
- Strong Work Ethic
- Sales and Upselling
- Effective Communication
- Flexible Schedule
- Task Prioritization
- Suggestive Selling
Certification
- Core+Advance Python
- CEH(Certified Ethical Hacker)
Timeline
Game Room Attendant
Responsible Gambling Services
10.2023 - Current
Bartender
Responsible Gambling Services
10.2023 - Current
Security Analyst
ISH Cybersolutions
02.2023 - 05.2023
Customer Service Agent
Baaz Entrprises
01.2021 - 07.2023
VIC
- Core+Advance Python
- CEH(Certified Ethical Hacker)
Similar Profiles
OLIVIA HENRIKSENOLIVIA HENRIKSEN
Senior Prevention Partnerships Advisor at Victorian Responsible Gambling FoundationSenior Prevention Partnerships Advisor at Victorian Responsible Gambling Foundation
Sean ReynoldsSean Reynolds
Counseling Intern at Lewis & Clark Problem Gambling ServicesCounseling Intern at Lewis & Clark Problem Gambling Services
MISHMA PIERREMISHMA PIERRE
Compliance Analyst at (Responsible Gold Trading Services (Qenta Inc.)Compliance Analyst at (Responsible Gold Trading Services (Qenta Inc.)