Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Yuvraj Singh

Craigieburn

Summary

Dynamic Shift Manager with a proven track record at Mc Donald Crown Casino II, excelling in customer service and employee training. Skilled in decision-making and quality assurance, I enhanced team performance through effective delegation and mentorship, ensuring compliance with safety standards and optimizing operational efficiency.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Shift Manager

Mc Donald Crown Casino II
12.2022 - 04.2025
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Kitchen Hand

Indian Curry Club Essendon
07.2024 - 11.2024
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.

Kitchen Cook

Pastuso
04.2024 - 04.2024

I did internship over there for certificate III in commercial cookery.

Education

Diploma - in Hospitality Management

Glen Institude
05-2025

Certificate IV - in Kitchen Managment

Glen Institude
11-2024

Certificate III - in Commercial Cookery

Glen Institude
CBD Melbourne
05-2024

High School Diploma -

Khalsa High School
03-2022

Skills

  • Cash handling
  • Decision-making
  • Customer service focus
  • Employee training
  • Opening and closing procedures
  • Punctual and reliable
  • Quality assurance
  • Inventory control
  • Safety compliance
  • Hiring and recruiting

Certification

HLTAID009 Provide cardiopulmonary Resuscitation

HLTAID010 Provide Basic Emergency life suport

HLTAID011 Provide first Aid

Emergency Fire Training

Timeline

Kitchen Hand

Indian Curry Club Essendon
07.2024 - 11.2024

Kitchen Cook

Pastuso
04.2024 - 04.2024

Shift Manager

Mc Donald Crown Casino II
12.2022 - 04.2025

Diploma - in Hospitality Management

Glen Institude

Certificate IV - in Kitchen Managment

Glen Institude

Certificate III - in Commercial Cookery

Glen Institude

High School Diploma -

Khalsa High School
Yuvraj Singh