Yuxia Song
Guangzhou,Guangdong
Summary
Highly organized and detail-oriented professional passionate about executing exceptional events that achieve established goals. Experience with planning, budgeting and coordinating wide variety of both small-scale and large-scale events. Strong communicator and negotiator able to foster relationships with key stakeholders and vendors.
Overview
7
7
years of professional experience
Work History
Event Planner
Guangdong Zhongshi Information Technology Co., Ltd
03.2021 - 08.2023
- Confirmed event requirements and specifications by consulting with stakeholders to ensure all necessary resources, materials, and arrangements are in place to meet event objectives.
- Planned, organized, and executed employee welfare and engagement activities, including drafting proposals, coordinating with suppliers, managing budgets, and overseeing material design and production.
- Conducted venue inquiries, managed bookings, and coordinated equipment preparation to ensure all event locations and necessary technical setups were ready and aligned with event plans.
- Coordinated event logistics by arranging food, supplies, and venue decoration, managing task delegation among staff, and overseeing on-site event execution to ensure smooth operations.
- Negotiated with suppliers and vendors to secure the best pricing and terms for event-related goods and services, ensuring cost-effective planning and execution.
- Managed gift procurement for events, selecting and purchasing employee welfare gifts and business gifts according to budget and occasion requirements, such as birthdays and festive celebrations.
- Developed and maintained post-event documentation, including organizing event photos, preparing expense reports, and processing reimbursements.
- Created and published event-related content on the company’s internal communication channels, such as event recap articles, promotional materials, and announcements.
Customer Service Executive
Guangzhou Huixiu Advertising Co., Ltd
01.2021 - 03.2021
- Described product and service details to customers to provide information on benefits and advantages.
- Contributed towards improving overall customer feedback scores by consistently delivering high-quality service experiences.
- Delivered prompt service to prioritize customer needs.
- Followed up with customers about resolved issues to maintain high standards of customer service.
Customer Service Executive
Aishanghaofang Real Estate Consulting Co., Ltd
12.2020 - 12.2020
- Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Escalated critical customer issues to supervisor to avoid lost revenue and canceled policies.
- Boosted customer retention rates by providing exceptional service and building rapport with clients.
Event Planner
Guangzhou Xingwang Advertising Co., Ltd.
10.2017 - 09.2019
- Carrying out planning and execution of events, including managing timelines, budgets, and logistics to ensure successful delivery.
- Communicating with clients to develop event proposals and concepts, and collaborating with internal teams to produce visual materials and manage entertainment schedules.
- Conducting site inspections and negotiating venue pricing and contracts to secure the best terms and conditions for each event.
- Organizing on-site activities, including venue setup, guest check-in, audiovisual coordination, and catering management to ensure smooth event operations.
- Supervising and coordinating with contractors to ensure all event-related services, such as staging, lighting, and sound, meet quality standards and timelines.
- Managing relationships with suppliers and vendors, overseeing new media and interactive elements to enhance event experiences.
- Promoting events through digital platforms and answering client inquiries to generate interest and secure event participation.
- Maintaining and updating the company’s digital presence, promoting events and engaging with potential clients through social media channels.
General Office Clerk
Jingcheng Computer Technology Development Co.,Ltd
07.2016 - 01.2017
- Customer Service: Managing online inquiries on the company website, collecting customer contact information, and coordinating follow-ups with the sales team.
- Domain Registration: Providing one-on-one support for clients purchasing websites, assisting them with domain application and website registration processes.
- Online Operations: Writing and publishing content on the company’s official account, including team-building highlights, holiday announcements, and event posters to enhance engagement.
Education
Diploma - Art Design
Guangzhou City Construction College
Guangzhou06.2016
Skills
Planning and Organization
Event Planning
Social Media Management
Event Marketing
Languages
English
Full Professional
Timeline
Event Planner
Guangdong Zhongshi Information Technology Co., Ltd
03.2021 - 08.2023
Customer Service Executive
Guangzhou Huixiu Advertising Co., Ltd
01.2021 - 03.2021
Customer Service Executive
Aishanghaofang Real Estate Consulting Co., Ltd
12.2020 - 12.2020
Event Planner
Guangzhou Xingwang Advertising Co., Ltd.
10.2017 - 09.2019
General Office Clerk
Jingcheng Computer Technology Development Co.,Ltd
07.2016 - 01.2017
Diploma - Art Design
Guangzhou City Construction College
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