Counselling trainee with practical experience in individual and crisis counselling across hospital, community, and online settings. Skilled in mental health assessment, case management, and client support for issues including trauma, anxiety, and substance use. Trained in CBT, Narrative Therapy, EFT, and trauma-informed approaches. Bilingual in Mandarin and English with a culturally sensitive, client-centred approach.
Overview
4
4
years of professional experience
Work History
Assistant Counsellor
Shanxi Provincial Psychiatric Hospital
10.2021 - 05.2022
Assisted licensed counsellor in documenting detailed session content and key clinical data, and collaborated with multidisciplinary teams to develop comprehensive treatment plans tailored to clients' unique needs.
Maintained detailed client records, ensuring accurate documentation of treatments, progress notes, and case management activities.
Prepared a range of psychological testing tools such as SAS, SDS, and SCL-90. Conducted basic psychological assessments under supervision to help determine clients’ mental health status and provide foundational information for treatment planning.
Intern Counsellor
The Break Inc. (Non-Profit Organisation)
01.2025 - 06.2025
Case Management and Counselling Support: Delivered in-person and telephone-based individual counselling services to a diverse clientele facing financial hardship, legal issues, and mental health challenges. Supported clients in managing anxiety, stress, family relationship difficulties, and trauma-related experiences.
Mental Health Assessment and Referrals: Conducted preliminary psychological assessments to identify clients’ primary concerns and needs, such as depression, post-traumatic stress disorder (PTSD), or alcohol and other drug (AOD) issues. Based on assessment outcomes, provided appropriate referral recommendations—e.g., addiction mental health services, legal aid, or employment support—to ensure clients received comprehensive and holistic care.
Volunteer Counsellor
Online Counselling Program
12.2024 - Current
Specialised Training and Counselling Services: Completed targeted training in mental health, crisis intervention, and suicide prevention. Provided online text-based counselling to individuals seeking psychological support.
Crisis Intervention for High-Risk Clients: Worked with clients exhibiting suicidal or self-harming tendencies by building trust, identifying early signs of crisis, and supporting them through critical moments. Ensured appropriate referrals to in-person professional services when necessary to safeguard client wellbeing.
Education
Master of Counselling -
Monash University
Clayton, VIC
09-2025
Bachelor of Arts - Psychology
The University of Melbourne
Parkville, VIC
12-2023
Student Organization Experience
Planned and organized psychology-related events such as mental health seminars, counselling workshops, and career talks by identifying themes and tailoring programs to current psychological trends and student needs.
Liaised with university departments, researchers, and external professionals to coordinate guest speakers and panel discussions, ensuring a balance of academic insight and practical relevance.
Oversaw daily operations, maintained accurate event documentation, and collected participant feedback to support future program development and improvement.
Worked integrated learning at Port Elizabeth Provincial Hospital and Livingstone HospitalWorked integrated learning at Port Elizabeth Provincial Hospital and Livingstone Hospital
Assistant Counsellor at Consolidated Credit Counseling Services of Canada IncAssistant Counsellor at Consolidated Credit Counseling Services of Canada Inc