Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yuyao Huang

Canberra,ACT

Summary

I am a detail oriented and punctual restaurant receptionist working in a busy food and beverage establishment. I am adept at using drawer management, POS systems, refund processing and inventory control, as well as having expertise in customer service, promoting sales, keeping the store in order and processing transactions. Possess the fortitude to work in a high-pressure environment and be calm and creative in handling unexpected crises to maintain the customer experience.

I was a diligent data analyst for 2 years with a youth development NGO, proficient in data analysis through software and helped increase customer traffic by 10%.
I was an enthusiastic tutoring assistant working with 10 clients to help them develop and maintain goal-oriented study habits for sustained academic success. Accustomed to the flexibility and multimedia integration of in-person and online instruction to maximize course engagement.
I was a hard-working and passionate team leader for 3 years. organized over 20 physical education programs for children ages 5-10 over 3 years. Designed lessons to match the skills of the client and the learning level of all participants.

Overview

6
6
years of professional experience

Work History

Front-desk Personnel

Zhang Liang MLT Gungahlin
06.2022 - Current
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Able to carry front desk duties individually without error.
  • Offered friendly and efficient service to averagely 50 customers in one shift, handled challenging situations with ease.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Maintained energy and enthusiasm in fast-paced environment.

Data Analyst

Cyouth Organization
07.2021 - 01.2023
  • Design exam, questionnaire,interview to measure client's health condition.
  • Process data with statistical tool (JASP) without error and provide report to increase customer flow based on statistic data analysis result.
  • Used statistical methods to analyze data and generate useful business reports, successfully increased client's flow by 10% in 3 months.

Event Planner

Shanghai Student Charity Organisation—Tuck In
01.2017 - 02.2020
  • Supervised 12 helpers and co-workers.
  • Coordinated with participating vendors during event planning.
  • Design different art classes for children in different age.
  • Conferred with event staff at event site to coordinate details.
  • Arranged art tutorial equipment, transportation, and other day-of-event needs.

Tutorial Assistant

Global IELTS School
06.2018 - 09.2018
  • Collaborated with 10 students to complete homework assignments, identify and correct weaknesses within 3 month.
  • Helping client to reach study goals through setting SMART goal.
  • Motivated students with patience and enthusiasm, helping them build self-confidence and reduce fear of failure.

Education

Bachelor of Science - Psychology

Australian National University
Canberra, ACT
12.2022

Some College (No Degree) - Certificate III And IV in Fitness

FIT College
81 MacGregor St,Deakin ACT 2600

Skills

  • Passion for fitness
  • Motivational
  • Personal training and coaching
  • First Aid and CPR
  • Cultural Awareness
  • Exercise program design

Timeline

Front-desk Personnel

Zhang Liang MLT Gungahlin
06.2022 - Current

Data Analyst

Cyouth Organization
07.2021 - 01.2023

Tutorial Assistant

Global IELTS School
06.2018 - 09.2018

Event Planner

Shanghai Student Charity Organisation—Tuck In
01.2017 - 02.2020

Bachelor of Science - Psychology

Australian National University

Some College (No Degree) - Certificate III And IV in Fitness

FIT College
Yuyao Huang