YUYAO ZHOU
Balwyn North,VIC
Summary
Dynamic and results-driven individual with a proven track record in retail management, seeking to leverage expertise in store operations and strategic marketing to excel in a tobacco shop environment.
Overview
2
2
years of professional experience
Work History
Store Manager
First Choice Tobacconist
02.2022 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
Campus Experience
Synthetic Film Production
07.2023 - 10.2023
- Acted in a lead role and collaborated with the director to enhance visual appeal and quality.
- Contributed creatively to script discussions and character development.
- Managed time effectively on set, ensuring smooth production processes.
- Fostered teamwork and positive working environment among cast and crew.
Campus Experience
Establishing A Film Festival
03.2023 - 06.2023
- Played a key role in social media marketing by creating engaging content on RedBook, increasing followers by 30%.
- Collaborated with the design team to create graphics and videos for promotional purposes.
Campus Experience
Live Podcasting & Live Streamed Video Talk Show
02.2023 - 06.2023
- Conducted radio interviews and editing for live podcasts, ensuring high-quality soundtracks using Reaper.
- Managed visual representations and time management during live shows.
Education
Bachelor of Arts - Digital Media
RMIT University
12.2024
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Store displays
- Fluent in English and Mandarin
- Teamwork and Collaboration
- Outstanding communication skills
- Teamwork and Collaboration
- Outstanding communication skills
Photography, Fitness, Travelling
Hobbies
Timeline
Campus Experience
Synthetic Film Production
07.2023 - 10.2023
Campus Experience
Establishing A Film Festival
03.2023 - 06.2023
Campus Experience
Live Podcasting & Live Streamed Video Talk Show
02.2023 - 06.2023
Store Manager
First Choice Tobacconist
02.2022 - Current
Bachelor of Arts - Digital Media
RMIT University
Similar Profiles
Sarvjeet KaurSarvjeet Kaur
Customer Service Representative at TobacconistCustomer Service Representative at Tobacconist
Ferdi SungkarFerdi Sungkar
Store Team Member at Pipe Cigar and Vapes TobacconistStore Team Member at Pipe Cigar and Vapes Tobacconist
Ethan PorioEthan Porio
Retail Sales Assistant at R1 TobacconistRetail Sales Assistant at R1 Tobacconist