Yvette Booy

• Complied with food safety, hygiene and sanitation regulations for safe food preparation.
• Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
• Collaborated with team members to ensure efficient workflow, resulting in smooth daily operations.
• Maintained high standards of hygiene and cleanliness, adhering to strict sanitation regulations within the butcher shop.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
• Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
• Increased sales through effective merchandising strategies and targeted promotions.
• Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
• Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
• Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

• Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
• Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
• Managed inventory control, cash control, and store opening and closing procedures.
• Trained team members in successful strategies to meet operational and sales targets.

• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
• Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
• Used chemicals by following safety protocols and procedures to avoid burns and injuries.

• Handled emergency situations calmly and efficiently while prioritizing guest safety at all times.
• Placed orders for housekeeping supplies and guest toiletries.
• Conducted regular inspections of rooms and common areas to ensure compliance with health and safety regulations.
• Developed effective inventory management systems for linens, cleaning supplies, and guest amenities.
• Improved overall guest satisfaction by maintaining impeccable cleanliness and organization of all hotel areas.

• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
• Developed and maintained relationships with external vendors and suppliers.
• Introduced new methods, practices, and systems to reduce turnaround time.
• Identified and resolved unauthorized, unsafe, or ineffective practices.
• Assisted in recruiting, hiring and training of team members.
• Interacted well with customers to build connections and nurture relationships.

• Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
• Prepared meals efficiently under time constraints for timely service during peak hours.

Cleaning and Security