Yvette Cross
TAREE,NSW
Summary
Dedicated Registered Nurse with a proven track record at Hunter New England Health, showcasing exceptional patient care and medication administration skills. Leveraged strong clinical judgment and compassion to enhance patient outcomes, achieving a significant increase in patient satisfaction. Excelled in mentoring new staff, embodying leadership and empathy in high-pressure environments.
Experienced healthcare professional skilled in patient care, critical thinking, and communication. Strong focus on team collaboration and achieving optimal patient outcomes. Reliable and adaptable, ensuring efficient and compassionate care in dynamic environments. Equipped with expertise in medical procedures, patient assessments, and care coordination.
Experienced with patient care, critical thinking, and effective communication. Utilizes medical knowledge to support patient recovery and manage complex conditions. Strong understanding of healthcare protocols and compassionate care delivery.
Diligent Perioperative with background in patient care and nursing. Skilled in managing complex medical conditions and supporting patient recovery. Demonstrated expertise in critical thinking and effective communication.
Dynamic individual with hands-on experience in Perioperative and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
42
42
years of professional experience
Work History
Registered Nurse
Hunter New England Health
08.1994 - Current
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
- Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Streamlined medication administration processes for increased safety and accuracy during busy shifts.
- Educated family members and caregivers on patient care instructions.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Managed patients recovering from medical or surgical procedures.
- Evaluated patient histories, complaints, and current symptoms.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Monitored patient reactions after administering medications and IV therapies.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
Family Nanny
May Wong
06.1985 - 12.1985
- Nurtured strong relationships with both parents and children based on trust, respect, empathy, and open communication lines.
- Played games, worked on puzzles, and read books to young children.
- Managed challenging behaviors calmly and effectively using positive reinforcement techniques to encourage selfregulation.
- Supported families in maintaining household order by performing light housekeeping duties, meal preparation, and laundry tasks.
- Safeguarded children''s well-being by closely monitoring their activities and providing appropriate supervision at all times.
- Encouraged independence among the children through guidance on personal hygiene routines such as dressing up or brushing teeth.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Taught children everyday skills and language.
- Enhanced children''s cognitive development by implementing educational and stimulating activities.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Planned and engaged children in age-appropriate activities, promoting learning and social skills development.
- Provided first aid and healthcare monitoring when necessary, ensuring children's safety and well-being.
- Coordinated with parents to establish discipline strategies, fostering consistent approach to behavior management.
- Encouraged children to be understanding and patient with others.
Barmaid
Wingham Services Club
01.1985 - 06.1985
- Maintained a clean and welcoming environment for guests with regular cleaning tasks and efficient organization.
- Handled customer complaints professionally, resolving issues promptly and maintaining guest satisfaction.
- Contributed to a positive team atmosphere, collaborating with colleagues to ensure smooth operations during peak hours.
- Managed cash transactions accurately, balancing the cash register at the end of each shift.
- Sanitized and wiped down bar top, tables and seats after each use to meet health and safety requirements.
- Developed rapport with regular customers, fostering loyalty and repeat business through personalized service.
- Adhered to safety guidelines and regulations, maintaining a secure environment for both patrons and employees.
- Poured beer or wine and mixed consistent cocktails quickly while collecting payment and operating cash register to deliver efficient service.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Upheld strict regulations for safe alcohol service and food safety.
- Prepared garnishes by evenly slicing and pitting fruits.
Waitress
Jimmy Wong Chinese Resturant
01.1985 - 06.1985
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Proved successful working within tight deadlines and a fast-paced environment.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Inspected dishes and utensils for cleanliness.
Hospital Laundry Worker
Manning Base Hospital
01.1984 - 06.1984
- Maintained safety practices at all times to protect personnel and laundry loads.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
- Collected soiled linens and clothing and pretreated stains.
- Operated steam and flat iron pressers to keep clothes wrinkle-free.
- Operated machines correctly by following machine instructions and safety regulations.
- Followed environmental regulations when handling hazardous materials for laundromat safety.
Clothing Processor
Hot Tuna
06.1983 - 12.1983
- Conducted thorough inspections of incoming merchandise to ensure quality control and compliance with company standards.
- Demonstrated adaptability by remaining flexible with scheduling needs and willingly taking on additional responsibilities during peak business periods or staff shortages.
- Examined products for imperfections and defects.
- Followed standard operating procedures for inspections and tests.
- Monitored product quality at all stages of production process.
- Followed safety protocols while handling hazardous materials.
Education
No Degree - Perioperative Nursing
NSW College of Perioperative Nursing
Online06-1998
Associate of Applied Science - Nursing
University of Newcastle
Newcastle, NSW12-1989
Skills
- Medication and IV administration
- Medication administration
- Direct patient care
- Patient assessments
- Documentation and charting
- Patient assessment
- Strong clinical judgment
- Patient education and counselling
- Patient and family advocacy
- Infection control measures
- Patient care
- Wound care
- Compassion and empathy
- Patient monitoring
- IV setup
- Intravenous therapy
- Patient management
- Professional bedside manner
- Physical assessments
- Telemetry monitoring
- Licensed RN
- Advanced cardiac life support (ACLS) certification
- Taking vitals
- Nursing staff leadership
- Medication distribution
- Precepting
- Patient discharge
- Lab result interpretation
- Team coordination
- Performing ekg's
- Complex Problem-solving
- Proper catheter insertion/removal
- Intake and discharge
- Emergency response
- Maintaining privacy
- Relationship building
- Diabetes management
- Insulin medication assistance
- High level of autonomy
- Procedure preparations
- Staff supervision
- Personal care needs
- Chest pain management
- Emergency procedures
- Oxygen saturation standards
- Removing sutures
- Medical records management
- Med Chart use
- Supply restocking
Recognition of Service of 34 years in Health Care
34 years of Nursing within the Perioperative Department at Manning Base Hopital
Timeline
Registered Nurse
Hunter New England Health
08.1994 - Current
Family Nanny
May Wong
06.1985 - 12.1985
Barmaid
Wingham Services Club
01.1985 - 06.1985
Waitress
Jimmy Wong Chinese Resturant
01.1985 - 06.1985
Hospital Laundry Worker
Manning Base Hospital
01.1984 - 06.1984
Clothing Processor
Hot Tuna
06.1983 - 12.1983
No Degree - Perioperative Nursing
NSW College of Perioperative Nursing
Associate of Applied Science - Nursing
University of Newcastle
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