Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Yvette Dor

Yamanto ,QLD

Summary

With a proven track record at Titan Care Pty Ltd, I excel in delivering high-quality care and support, enhancing client well-being and independence. My expertise spans emotional support and health and safety awareness, underpinned by strong problem-solving and interpersonal skills. Achievements include significantly improving client satisfaction and fostering community integration, demonstrating my commitment to continuous improvement and adaptability in healthcare services.I have lived experience in mental health and I am extremely passionate and empathetic in this field.

Overview

39
39
years of professional experience
1
1
Certification

Work History

Sils Support Worker

Titan Care Pty Ltd
01.2024 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.
  • Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
  • Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
  • Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
  • Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
  • Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
  • Mentored new support workers by providing guidance, sharing best practices, and modeling effective client-centered care techniques.
  • Promoted community integration by providing extensive physical, emotional and social support.
  • Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
  • Advocated for client rights and preferences in interactions with external service providers to ensure equitable access to necessary supports.
  • Facilitated group workshops on personal development topics, contributing to client's growth and self-awareness.
  • Documented client progress and communicated updates to care team, contributing to continuous improvement in service delivery.
  • Advocated for client rights and needs within broader social services system, ensuring their voices were heard and acted upon.
  • Assisted clients in managing medications, ensuring adherence to prescribed treatments.
  • Guided clients in developing social skills, enabling better interaction with others and reducing feelings of isolation.
  • Enhanced clients' daily living skills by providing tailored support in activities such as cooking and budgeting.
  • Provided emotional support to clients, improving their mental health and overall wellbeing.
  • Encouraged clients to engage in physical activities, promoting healthier lifestyles and wellbeing.
  • Provided crisis intervention when necessary, maintaining client safety and stability.
  • Assisted clients with personal care tasks, preserving their dignity and promoting independence.
  • Assisted in creating safe and supportive environment for clients, fostering sense of security and belonging.
  • Supported clients in accessing community resources, enhancing their integration and participation in community activities.
  • Developed strong rapport with clients, which facilitated more effective support and guidance.
  • Assisted clients in developing and setting realistic goals to promote positive change.
  • Documented client progress and activities in accordance with agency policies and procedures.
  • Collaborated with other professionals to plan and coordinate care for clients.
  • Participated in professional development and training opportunities to enhance clinical skills.

Community Support Worker

Right At Home Health Care
01.2022 - 10.2023
  • Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
  • Established trust-based relationships with clients through empathetic communication and active listening skills.

In Centre Respite, In-homes

Centacare
10.2001 - 12.2018
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Enrolled Nurse

Pindara Private Hospital
01.1986 - 10.2000
  • Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Performed routine wound care and dressing changes on schedule.
  • Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.

Education

Cert 4 Disabilities, Enrolled Nurse - Health Community

TAFE QLD
QLD
12.2016

Skills

  • Daily living support
  • Housekeeping tasks
  • Health and safety awareness
  • Emotional Support
  • Daily living assistance
  • Confidentiality and Privacy
  • Cleaning and sanitizing
  • Mobility Assistance
  • Behavioral support
  • Meal Preparation
  • Meal Planning and Preparation
  • Transportation Assistance
  • Life Skills Development
  • Documentation abilities
  • Professional boundaries
  • Cultural Sensitivity
  • Clean Driving Record
  • Mobility support
  • Skill Development
  • Community Integration
  • Recreational Activities
  • Budgeting and financial management
  • Transcription and dictation
  • Troubleshooting
  • Spreadsheet development
  • First-aid and CPR
  • Personal errands
  • Experienced with Diagnosis patients
  • Personal care assistance
  • Mental health assistance
  • Disability care
  • Housekeeping and laundry
  • Teamwork and Collaboration
  • Multitasking
  • Problem-Solving
  • Excellent Communication
  • Time Management
  • Patient support
  • Active Listening
  • Relationship Building
  • Organizational Skills
  • Multitasking Abilities
  • Client Advocacy
  • Decision-Making
  • Written Communication
  • Attention to Detail
  • Emergency response training
  • Case Documentation
  • Knowledge of medical and psychiatric terminology
  • Client Education
  • Treatment Planning
  • Team building
  • Family Counseling
  • Group facilitation
  • Conflict Resolution
  • Interpersonal Communication
  • Service Accessibility Improvements
  • Task Prioritization
  • High-Risk Populations Identification
  • Analytical Thinking
  • Motivational enhancement therapy
  • Problem-solving abilities
  • Reliability
  • Effective Communication
  • Adaptability and Flexibility
  • Documentation skills
  • Self Motivation
  • Behavior Management
  • Interpersonal Skills
  • Goal Setting
  • Professionalism
  • Motivational Interviewing
  • Disability Services
  • Crisis Intervention
  • Rehabilitation Services
  • Mental Health Treatment
  • Suicide Prevention
  • Time management abilities
  • Continuous Improvement
  • Adaptability

Certification

Cert 4 in Disabilities

Timeline

Sils Support Worker

Titan Care Pty Ltd
01.2024 - Current

Community Support Worker

Right At Home Health Care
01.2022 - 10.2023

In Centre Respite, In-homes

Centacare
10.2001 - 12.2018

Enrolled Nurse

Pindara Private Hospital
01.1986 - 10.2000

Cert 4 Disabilities, Enrolled Nurse - Health Community

TAFE QLD

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Yvette Dor