Yvette Harradine
Summary
Experienced with business management, client relations, working well within a team as well as autonomously, I utilise effective communication and problem-solving skills to maintain a harmonious work environment. I have a track record of delivering exceptional client experiences and driving operational success. All these qualities, plus my recent experience of Jury Duty for the Adelaide Sheriffs Office plus studying a module in Bachelor of Criminology, I feel as though my skills would be a valuable asset to your department.
Overview
14
14
years of professional experience
Work History
Salon Owner/Operator
YV Beauty
09.2019 - Current
- Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
- Consistently maintained a clean, organized, and welcoming environment for clients.
- Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
- Increased customer retention through exceptional service and consistent follow-up communication.
- Maintained administration, bookeeping, purchasing, quoting, invoicing and inventory.
- Facilitated Youth Makeup Workshops with City of Onkaparinga council and City of Burnside council.
- Consistently liaised with Brides and Wedding planners to ensure needs of brides were being met with makeup application and scheduled timings.
Store Host
Mecca
07.2017 - 10.2020
- Collaborated with team members to achieve monthly sales targets and promote a cohesive work environment.
- Conducted regular product demonstrations, showcasing features and benefits to prospective customers.
- Maintained a clean and organized store environment for optimal shopping experience.
- Resolved customer complaints professionally, demonstrating empathy and understanding to maintain brand reputation.
- Participated in staff meetings, contributing valuable input towards improving store operations and performance.
- Assisted customers with product selection, offering knowledgeable recommendations based on their needs.
- Handled high-volume sales periods with composure, maintaining efficiency during peak hours.
- Operated POS terminals and cash drawer balancing as well as answering incoming phone calls to the store.
Salon Owner/Operator
Kangaroo Island Beauty Bar
04.2015 - 05.2017
- Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
- Consistently maintained a clean, organized, and welcoming environment for clients.
- Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
- Expanded salon offerings by staying current with industry trends, incorporating new treatments into the service menu as appropriate.
- Coached work experience students on best practices in beauty treatments and customer service for professional growth.
Warehouse Assistant & Showroom Staff
National Salon Supplies
01.2012 - 11.2012
- Prepared orders for shipment by picking, packing, and labelling merchandise.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
- Operated forklifts, pallet jacks, and other warehouse equipment to move goods quickly and safely.
- Received and processed incoming stock to keep inventory levels accurate and up-to-date.
- Accelerated order processing times during peak periods through effective time management strategies and prioritizing tasks based on urgency.
- Ensured warehouse inventory accuracy by conducting regular stock takes and updating database accordingly.
Teller
National Australia Bank
01.2011 - 10.2011
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow and taking corrective actions as needed.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Processed customer transactions promptly, minimizing wait times.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Demonstrated adaptability during peak business hours by multitasking and prioritizing tasks to maintain efficiency and quality of service.
- Maintained up-to-date knowledge of bank products, services, promotions, policies, regulations to better assist customers with their financial needs.
Education
Diploma in Beauty Therapy - Beauty Therapy
Heather Langton Beauty Academy
Adelaide12-2008
High School Diploma -
Our Lady of The Sacred Heart College
Enfield, SA12-2000
Skills
- Education & training
- Customer service management
- Business management
- Data management
- Payroll administration and timekeeping
- Customer relations
- Schedule management
- Data entry
- Computer skills
Timeline
Salon Owner/Operator
YV Beauty
09.2019 - Current
Store Host
Mecca
07.2017 - 10.2020
Salon Owner/Operator
Kangaroo Island Beauty Bar
04.2015 - 05.2017
Warehouse Assistant & Showroom Staff
National Salon Supplies
01.2012 - 11.2012
Teller
National Australia Bank
01.2011 - 10.2011
Diploma in Beauty Therapy - Beauty Therapy
Heather Langton Beauty Academy
High School Diploma -
Our Lady of The Sacred Heart College
Similar Profiles
Aynur MammadovaAynur Mammadova
Assistant for Logistics Operations at YV Services at YV Services LLCAssistant for Logistics Operations at YV Services at YV Services LLC
Rheann StephensRheann Stephens
Cashier at Beauty Exchange Beauty SupplyCashier at Beauty Exchange Beauty Supply
MELISSA WINTERSMELISSA WINTERS
Sr. Manager, Human Resources Business Partner at Cosmoprof Beauty/Division of Sally Beauty Holdings, Inc.Sr. Manager, Human Resources Business Partner at Cosmoprof Beauty/Division of Sally Beauty Holdings, Inc.