Yvette King

• Maintained a safe living environment by enforcing house rules and addressing behavioral concerns promptly and effectively.
• Assisted residents with daily living activities, promoting self-sufficiency and independence.
• Provided crisis intervention when necessary, deescalating volatile situations while ensuring the safety of all involved parties.
• Developed strong relationships with residents, fostering trust and open communication to address personal issues.
• Enhanced youth development by implementing individualized care plans and engaging in therapeutic activities.

• Work with individual consumers and their significant others in a planned, reliable manner to assist them to meet their individual needs and NDIS goals and review those goals on a regular basis in consultation with the consumer and relevant stakeholders.
• Provide direct support to clients as identified through their recovery plans and/or NDIS service plans, facilitating access to recovery–focused and socially inclusive activities in the community in accordance with their service plan.
• Provide direct client care in the home, including domestic assistance, meal preparation, and other assistance with activities of daily living. -Ensure collection of relevant data and maintain accurate records as prescribed in a timely and efficient manner.
• Assist people with moderate to severe mental illness to improve their capacity and capability using a person-centered approach.
• Documented client progress in confidential files.

• Developed and maintained courteous and effective working relationships.
• Support clients to develop, implement, monitor and adjust a personal recovery plan.
• Coordinate the supports in an individuals’ NDIS plan by: researching, coordinating and managing complex and intersecting supports to suit individual needs across multiple providers while ensuring client choice and control; and working with mainstream service providers.
• Coaching participants to build on strengths, knowledge, skills, resilience, and decision-making with the aim of greater choice, control and independence in managing their personal choices.
• Arrange any assessments needed to determine the nature and type of funding required.
• Determine the budget for each support category and advise any relevant plan manager of the breakdown of funds.
• Liaise with plan managers and/or NDIS
• Assist clients to prepare for plan reviews.
• Gathering relevant evidence from mainstream and NDIS service providers, writing extensive Recovery Coach Progress Reports and Implementation Plans
• Resolve crisis by linking participants with mainstream services and collaborating with LAC and/or NDIA
• Successfully maintained a case load of 22 participants, 16 of which required plan reviews resulting in all 16 participants receiving significant increases.
• Awarded Avenues Australia Billable Hours Award 2022.

• Secured testing materials and maintained confidentiality of all details.
• Maintained compliance with test center policies, practices and procedures.
• Supervised 200 final exams for approximately 80 students at the conclusion of the semester.
• Entered and maintained departmental records into company database using SIS and Compass.
• Managed digital databases and physical file systems.
• Established positive working relationships with colleagues, manager and customers through regular communication and effective anticipation of needs.
• Cultivated and strengthened customer relationships through exceptional service and proactive follow-up.

• Acted as liaison between organisations, partners, stakeholders, and members to promote and improve services.
• Identified and maximised funding opportunities, ascertaining relevant information from current needs to best complete grant applications.
• Built collaborative relationships with relevant organisations and key stakeholders, resulting in shared resources.
• Provided monthly reports on programming progress and commitments, aiding overall development towards organisational goals.
• Contributed to and/or undertook the planning, development, facilitation and implementation of a range of initiatives, programs and services that reflect the objectives and strategic direction of the Community Centre.
• Liaised with facilitators, staff and board members in relation to program development and delivery.
• Reviewed, developed and maintained social media platforms.
• Planned, prepared and published information on events and programs that are undertaken by the centre.

• Communicated positively and professionally with all staff and pupils, upholding the schools core values.
• Supported the teacher in the effective classroom management of students.
• Supported student learning objectives through personalised and small group assistance to support classroom instruction.
• Supported lead staff with test administration, curriculum development and grading.

• Collaborated with interdisciplinary teams to ensure comprehensive safety plans for clients.
• Developed strong working relationships with colleagues and external partners to facilitate effective collaboration on shared goals.

Investigating and responding to reports of child abuse or neglect, assessing risks, managing cases, supporting families, and intervention.

Risk Assessment: Thoroughly assessing the safety and risk levels for children.
-Case Management: Manage cases, provide interventions, and offer statutory support.
-Family Engagement: Build relationships with children, young people, and their families, even in challenging situations.
-Court Involvement: Participating in legal interventions.
-Collaboration: Work with other professionals and agencies to achieve good outcomes