Yvette Schiffer

• Assisted patients with daily living activities, promoting independence and wellbeing.
• Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
• Administered medications as prescribed, preventing adverse reactions or complications.
• Documented patient information and care activities in electronic health record.

• Handled customer inquiries and suggestions courteously and professionally.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

• managing customer accounts and purchases
• Handled customer inquiries and suggestions courteously and professionally.
• Sales of bedroom furniture and Manchester
• Ordering and stocktake of products

•Exchanged returned merchandise for customers quickly and efficiently

•Recommended and helped customers select merchandise based on their

needs and budgets

•Confirmed that appropriate changes were made to resolve customers'

problems.

• Exercise sound judgment in issuing credits and making exceptions to customer

policies to maintain high levels of customer satisfaction

Oversaw scheduling for the day-to-day deliveries to Promote, sell and deliver

home style meals to the elderly and aged care.• Provided administrative support to ensure the efficient and effectiveness of the

home style meal in timely and safe manner.

• Implemented food and safety standards.

• Reported inventory balances and cycle counts.

• Inspected product load for accuracy and safely transported it to aged care

facilities.

• Managed the day-to-day activities with the elderly.

• Planned, prepared and served meals and snacks according to prescribed diets.

• Provided transportation, assistance and companionship to clients.

• Kept facility stocked with necessary supplies and equipment