Yvette Treasure
Golden Beach,Qld
Summary
Skilled in coordinating and managing various types of events, from corporate meetings to large conferences and gala events. Possesses strong organisational skills and ability to manage multiple projects simultaneously, ensuring seamless execution and positive participant feedback.
Results-driven sales professional consistently surpassing targets and operating within budget constraints.
Known for creative problem-solving skills and ability to work effectively under pressure, contributing to successful event outcomes.
Demonstrated success in vendor negotiation and relationship management, leading to cost-effective event solutions and enhanced attendee experiences.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Function and Events Manager
Sunshine Coast Function Centre - Caloundra RSL
Caloundra
11.2021 - Current
- Created and managed events using job-related software such as Priava, Dayforce, Ivvy, Event Draw, Canva, and Trybooking.
- Collaborating with clients to deliver personalized events by thoroughly understanding objectives, requirements, and expectations.
- Development of strong business and community alliances.
- Built strong relationships with corporate clients to ensure repeat business and referrals.
- Recruited sponsors for events and planned scope of involvement, financial tie-ins and promotional aspects for mutual benefit.
- Managed accounts and worked to continuously develop new revenue from existing clients.
- Met with potential clients to perform site inspections of the spaces available.
- Negotiated consistently favourable rates from vendors by cultivating strong partnerships.
- Actively sought opportunities for continuous development and improvement based on client input.
- Managed budgets, optimizing expenses to deliver high-quality events under financial constraints.
- Analyzed event performance data to report ROI and effectiveness to senior management.
- Implemented contingency plans to address unforeseen events and last-minute changes.
- Developed a seamless workflow by cross-training personnel across multiple event functions.
- Raised productivity through restructured event management techniques.
- Created post-event reports summarizing key metrics such as attendance numbers and PnL.
- Managed event coordination process involving stylists, production crews, photographers and musicians.
- Maintained safety protocols at all times, ensuring workplace health and safety procedures are followed.
- Developed creative event themes that captured audience interest.
- Developed and executed detailed event plans, including timelines, budgets, staffing requirements, and logistics.
- Collaborated with Head Chef and catering staff to streamline food delivery, timing, and service style.
- Provided administrative support to multiple positions including Operations Manager, People and Culture Manager, General Manager, and administration staff.
- Cultivated relationships with internal stakeholders to ensure proper communication between departments.
- Coordinated with marketing team for promotional materials for each event.
- Provided leadership in managing multiple projects simultaneously under tight deadlines.
- Oversaw setup, breakdown, and storage of all equipment used for events.
- Ensured compliance with safety regulations at all times during events.
- Coached and counseled employees to reflect company service standards and procedures.
- Handled client questions and concerns via different communication channels to deliver exceptional customer service.
Restaurant Manager
Brightwater Hotel - Maeva Hospitality
Brightwater, Qld
04.2021 - 11.2021
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Managed day-to-day operations of the restaurant, including scheduling, budgeting, and inventory control.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Adhered to all health department regulations regarding food storage and preparation.
- Inspected dining room area regularly for cleanliness and adherence to safety standards.
- Provided exceptional customer service by anticipating guest needs before they arise.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
Events Manager
Burke and Wills Hotel
Toowoomba
09.2019 - 09.2020
- Managed all aspects of event planning and implementation, encompassing event orders, accounts management, styling coordination, AV arrangements, accommodation logistics as well as VIP requirements.
- Orchestrated operations for 5 concurrent events involving a total of over 500 attendees
- Developed and fostered relationships with corporate clients
- Strengthened connections within the community for charitable causes
- Performed end-to-end staff management tasks ranging from on boarding new-hires to professional development through coaching along with managing discipline related concerns.
- Maintained positive associations and connections via regular interactions with superiors.
- Streamlined staff assignment process, leading to increased productivity and seamless workflow.
- Efficiently organised and arranged rooms for various events
- Possessing broad expertise in food and wine
- Developed comprehensive event orders to ensure seamless execution.
Restaurant Supervisor
Mykies by the Bay
03.2016 - 07.2019
- Supervision and Management of small team in busy cafe environment
- Stock control and re-ordering
- Maintenance of equipment
- Workplace Health and Safety
- Organisation of functions - weddings, parties, corporate events.
Assistant Events Manager
City Golf Club
11.2014 - 01.2016
- Full room set for functions up to 600 guests including Seminars, Corporate Dinners, Corporate/Sporting Award Evenings, Celebration of Life, Birthdays and Weddings
- Coordination of event
- Proven ability to build strong rapport with event organiser, ensuring successful event
- Ability to provide clear communication with staff, managements, delegates, and organisers
- Strong leadership of large teams
- Management of multiple large events simultaneously
- Conversion of enquiries in a timely, knowledgeable, and professional manner
- Sourcing potential customers via multiple avenues
- Planning and executing City Golf Club's highly successful Wedding Expo.
Skills
- Customer service-driven
- New Business Development
- Managing events from start to finish
- Team leadership and supervision
- Budget Management
- Event Marketing
- Expense Control
- Business Growth
- Menu Planning
- Stakeholder Management
- Supplier Relations
- Fundraising Events
Affiliations
- Love of the Sunshine Coast Region
- Gardening
- Home renovator
Accomplishments
- Current nominee for Sunshine Coast Business Awards - Nominated by Sunshine Coast Council for 'Upholding a consistently exceptional standard of service and product' - Finalists announced 18 September.
- Multiple WOW achievement awards - Caloundra RSL internal awards nominated by staff and guests.
Certification
- RSA - current
- Blue Card - current
- Open Drivers Licence - current
- Food Handling Certificate - current
- COVID safe - current
- First Aid including advanced CPR - current
References
References available upon request.
Timeline
Function and Events Manager
Sunshine Coast Function Centre - Caloundra RSL
11.2021 - Current
Restaurant Manager
Brightwater Hotel - Maeva Hospitality
04.2021 - 11.2021
Events Manager
Burke and Wills Hotel
09.2019 - 09.2020
Restaurant Supervisor
Mykies by the Bay
03.2016 - 07.2019
Assistant Events Manager
City Golf Club
11.2014 - 01.2016
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