Yvonne Chong

• Nominated by parents as a Standout educator in 2024 You Make the Difference Campaign.
• Provided meaning interactions which are warm, caring and nurturing and responsive to children’s changing interest and circumstances.
• Cultivated a safe and inclusive classroom environment that fostered respect, empathy, and cultural awareness among students.
• Fostered creativity in the classroom through art projects, dramatic play, storytelling exercises, and other imaginative pursuits.
• Contributed to staff meetings and professional learning communities, sharing insights and strategies for continuous improvement of teaching practices.

• Hiring, training, and coached staff member on customer service skills, food and beverage knowledge and health and safety standards
• Check with customers to ensure they are enjoying their meals and take action to correct any problems and receive feedback
• Increased customer engagement on company social media accounts through interactive promotions and contests.
• Provided extensive health and safety training to all members of staff, achieving a score of 99% percent from the Restaurant Health Inspection Council.

• Updated quality control standards, methods and procedures to meet compliance requirements
• Worked flexible hours across night, weekend, and holiday shifts.
• Strengthened communication skills through regular interactions with others.
• Supervised daily operations to ensure high-quality customer service standards.
• Consistently provided friendly guest service and heartfelt hospitality
• Consisted exceeded month sales goals by a minimum of 10% by training FOH staff on upselling techniques by creating a food marketing program.
• Achieved “Rolld of the Year” Australia in 2019 and Rolld of the year in WA 2020.