Summary
Overview
Work History
Skills
Timeline
Generic

Yvonne Griffin

Lower Light,SA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.


Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.



Overview

28
28
years of professional experience

Work History

Taxation Offier

RevenueSA
01.1996 - Current
  • Action daily ASO3 exceptions, Truncated Property, Truncated Tenancy, Invalid ACN. Refund Approvals
  • Manage the 10 TER accounts for ESL,Land Tax and LGRE. Ownership queries, issue accounts, Parcel spreadheets and payments
  • Handled customer inquiries courteously and professionally
  • .Update account information to maintain ownership records.
  • Clarified customer issues and determined root cause of problems to resolve ownership complaints.
  • Developed TER procedures.
  • Trained new graduates regarding Revenue SA daily operations associated with the Data Integrity Team.
  • SOY exceptions
  • Any other work that is allocated to me
  • System testing when required
  • Call centre phone calls when required
  • I have also have experience with Stamp Duty prior to RIO

Skills

  • RIO Software Proficiency
  • Troubleshooting
  • Microsoft Word
  • Microsoft Excel
  • Supervision and Leadership
  • Multitasking
  • Critical Thinking
  • ESL and Ltax legacy Software Proficiency
  • CSIS and IAP Software Proficiency
  • Interpersonal Communication
  • Flexible and Adaptable
  • Remote Office Availability

Timeline

Taxation Offier

RevenueSA
01.1996 - Current

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Yvonne Griffin