Yvonne Leonard
Armstrong Creek,VIC
Summary
Dynamic and results-oriented professional with extensive experience in property management and hospitality. Excelled in increasing occupancy rates and streamlining operations, showcasing strong problem-solving and computer skills. Demonstrated excellence in customer service and adaptability, achieving significant improvements in property performance and tenant satisfaction.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
25
25
years of professional experience
Work History
Motelier
Self Employed - Camelot Motor Lodge
04.2019 - 10.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Learned and adapted quickly to new technology and software applications.
Property Manager
Self Employed - Remax
09.2015 - 04.2019
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
Property Manager
Energy City Realty
01.2000 - 08.2014
- Completed annual rent calculations using housing database software.
- Coordinated appointments to show marketed properties.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Facilitated successful acquisition and integration of new properties into management portfolio.
Skills
- Customer service
- Flexible and adaptable
- Excellent communication
- Calm under pressure
- Problem resolution
- Computer skills
Accomplishments
Property Manager of the year finalist - 2009 REINZ
Property Management Business Growth Award - Remax 2016 & 2017
Timeline
Motelier
Self Employed - Camelot Motor Lodge
04.2019 - 10.2024
Property Manager
Self Employed - Remax
09.2015 - 04.2019
Property Manager
Energy City Realty
01.2000 - 08.2014
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