Yvonne Moce
Sunnybank,QLD
Summary
I'm a very respective person and caring and or attending to people is of my humble nature. I may have worked In a financial industry but I know my ways around adjusting to any work fields if given the opportunity.
Overview
12
12
years of professional experience
Work History
Payment Processor
ANZ Pacific Operations
Fiji
03.2014 - 10.2023
Receptionist
Tanoa Waterfront Hotel
Fiji
01.2012 - 11.2013
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Always attentive to customers request.
Education
Diploma - Leadership And Management
Axisinstitute.edu.au
Brisbane, QLD10.2023
Skills
- Bill Processing
- Customer Experience
- Payment Management
- Cash Application
- Account Reconciliation
- Statement Issuing
- Till Counting
- Customer Notifications
- Adjustment Posting
- Invoice Preparation
- Financial Records and Reporting
- Billing Dispute Resolution
- Batch Reconciliation
- Invoice and Payment Tracking
- Financial Transactions
- Process Improvement
- Credit and Collections
- Financial Statements Expertise
- Critical Thinking
- Reviewing Account Records
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Payment Processor
ANZ Pacific Operations
03.2014 - 10.2023
Receptionist
Tanoa Waterfront Hotel
01.2012 - 11.2013
Diploma - Leadership And Management
Axisinstitute.edu.au