Yvonne O’Connor
Glenorie
Summary
Objective: To complete my TAFE Certification III, Early Childhood, within an Early Childhood Centre.
Experienced professional dedicated to customer satisfaction and service excellence, with a diverse background spanning corporate environments and non-profit organizations. Proven track record in roles such as Sales, Reception, Event Planner, Executive Assistant, Communications and Account Manager and most recently Early Childhood Educator Certificate III. I look forward to demonstrating my adaptability, strong communication skills, patience, empathy, along with my being a parent. I have recently relocated to Glenorie, and I am excited to bring my skills and enthusiasm to my next career.
Overview
27
27
years of professional experience
Work History
NSW FAIR TRADING P/T
02.2023 - Current
- Taking calls from the public
- Answering messages via website
- Researching
- Filing and General Admin
- Covering Reception when required
Raising my child.
08.2010 - 01.2022
EXECUTIVE ASSISTANT – PROJECT COORDINATOR (Contract)
05.2007 - 01.2010
- Supporting two Regional Heads and their teams with the following:-
- Diary Management using Microsoft Outlook
- Co-coordinating and supporting of large projects
- Travel co-ordination for overseas, arranging visas, flights and accommodation.
- Arrangements for accommodation of apartments for visiting delegates
- Audio Visual, Video Conferencing set u
- Accounts and Expense Claim Management
- Structuring Distribution listings & Company Organisation Charts
- Structuring Distribution listings & Company Organisation Charts
- Assistance with Public Relations and Marketing for Charity events
- Assisting with logistics of workshops for local, National and International delegates
- Event co-ordination for both Australia and International
NSW KEY CUSTOMER MANAGER, EMPLOYER DEVELOPMENT JOBFIND – JOB NETWORK
10.2004 - 03.2007
- Building, searching and maintaining relationships with employers to place candidates, which included the following:-
- Mediating between Employers and candidates
- Reverse Marketing for candidates and cold canvassing new employers
- Database Management
- Administration
- Networked with State Chamber of Commerce and Community Organisations to establish leads
- Researched and resourced industries and community based companies to assist with obtaining employment for candidates
- Implementing marketing ideas & strategies
- Providing information to Government agencies to use in Parliament
- Public Relations and Marketing
- Event Management
OFFICE MANAGER AND COMMUNICATIONS COORDINATOR – LIFELINK/AUSTRALIAN RED CROSS
10.2003 - 09.2004
- Office Managing and Administration, incorporating the following:-
- Public Relations – sourcing media and obtaining exposure
- Implemented and formulated marketing approaches and sponsorship
- Constructed photo opportunities for media
- Organised events and merchandising
- Dealt with media and public queries relating to the Red Cross and LifeLink
- Developed and designed Newsletters and Brochures
- Managed and administered Website
- Organised and supervised Volunteers
- Constructed and maintained Databases
- Organised purchase orders for equipment, training and stock
OFFICE MANGER/MARKETING & PR COORDINATOR – EDITHOUSE
01.2001 - 09.2003
- Performed all functions relating to the marketing, advertising and public relations of EditHouse including:-
- Event Management
- Researching and establishing target markets and sponsorships
- Implementation of marketing plans, strategies and campaigns
- Constructing media releases and orchestrating publicity through all mediums
- Attending media launches to establish business contacts
- Building and maintaining customer relations with magazines, newspapers, media, television and radio
- Coordinated projects and sought out suppliers and manufacturers for DVD distribution
- Application of company policies including EEO and OH&S
- Maintaining Database and Telemarketing
EXECUTIVE ASSISTANT& OFFICE MANAGER SPORTSCRAFT
06.2000 - 12.2001
- Diary Management and Coordination of travel and accommodation for General Manager and three Managers, with the following responsibilities:-
- Facilities Management
- Covering Reception, word processing, and file management
- Research and coordination of media releases
- Collaborating in the development of marketing campaigns
- Coordinating Marketing focus groups
- Coordinated meetings with PR consultants relating to advertising and promotion
- Event management - Sportscraft Fashion Launch
- Prepared speeches for the presenters of Sportscraft fashion parades conducted nationwide
- Human Resource Management
- Supervision of staff
EXECUTIVE ASSISTANT - IBM
06.1998 - 10.1999
- Daily functions were to coordinate calendars and travel for General Manager and three managers, and the following:-
- Monthly Accounts for Expenses
- Structuring Distribution listings/Company Organisation Charts
- Reception Duties/Cover
- Event Coordinator for entire IBM & within Software & Finance sectors
- Constructing PowerPoint Presentations
- Liaising with high-level executives within IBM & IBM Business Partners
- Submitting procedural information for IBM Handbooks
- Training & Support Officer for new recruits
- General Administration
- Organising group activities for team morale
Education
Current Early Childhood Educator -
TAFE
08.2025
Certificate III - Public Relations
Sydney Institute of Technology
01.2002
Diploma - Public Relations, Publicity & Promotions
Australian College of Journalism
01.2001
Bachelor - Communications
Griffith University
Skills
- Interpersonal Communication
- Microsoft Word
- Self-Directed
- Cultural awareness
- Problem-Solving skills
- Active listening
Timeline
NSW FAIR TRADING P/T
02.2023 - Current
Raising my child.
08.2010 - 01.2022
EXECUTIVE ASSISTANT – PROJECT COORDINATOR (Contract)
05.2007 - 01.2010
NSW KEY CUSTOMER MANAGER, EMPLOYER DEVELOPMENT JOBFIND – JOB NETWORK
10.2004 - 03.2007
OFFICE MANAGER AND COMMUNICATIONS COORDINATOR – LIFELINK/AUSTRALIAN RED CROSS
10.2003 - 09.2004
OFFICE MANGER/MARKETING & PR COORDINATOR – EDITHOUSE
01.2001 - 09.2003
EXECUTIVE ASSISTANT& OFFICE MANAGER SPORTSCRAFT
06.2000 - 12.2001
EXECUTIVE ASSISTANT - IBM
06.1998 - 10.1999
Certificate III - Public Relations
Sydney Institute of Technology
Diploma - Public Relations, Publicity & Promotions
Australian College of Journalism
Current Early Childhood Educator -
TAFE
Bachelor - Communications
Griffith University