Yvonne Okumu Adhiambo
Summary
An experienced Bar Personnel with proven transferable skills to the hospitality industry seeking a new and challenging position.
Overview
12
12
years of professional experience
Work History
Bar Server
CARNIVAL CRUISE LINE
12.2023 - Current
- Ensures that company set standards are kept and staff members work according to their respective job descriptions.
- Executed thorough cleaning using USPH methods in various areas.
- Researched beverage trends and industry standards to enhance drink knowledge.
- Make sure Time Control and Temperature Control measures are followed.
- Partake in inspections, trainings and meetings as required by Head of Department.
- Enter Sailor orders correctly into the system and deliver world-class drinks in a timely manner
- Interact with Sailors and provide beverage information, promoting drinks and/or upselling premium brands.
- Suggest and sell company souvenirs
- Notifies Asst. Beverage Operations Manager of any complaints raised and seeks to resolve.
Barista/Bartender
DUSITD2
Nairobi, Kenya
02.2019 - 11.2023
- Ensure that all guests and waiters are attended to as fast as possible and on time.
- Preparing and serving drinks using the correct recipe to the customers.
- Mixing and matching the ingredients in order to create classic and innovative drinks in accordance customers' needs and expectations.
- Ensure that the bar is stocked with glasses, garnishes, drinks and ice.
- Keep the bar clean and neat always.
- Setting the bar during opening hours and closing hours.
- Coming up and planning bar menus to suit companies requirements.
- Restock and replenish bar inventory and supplies
- Ensure all operating equipments, services and storage areas are maintained properly.
- Assist guests regarding all beverage menu items in an informative and helpful way.
- Engage conversation with guests and promote hotel services in an informative way.
- Performs opening and closing duties.
- Nairobi; Kenya
Bartender/Barista
MAMBO ITALIA RESTAURANT
, Kenya
01.2015 - 10.2018
- Ensure that all guests and waiters are attended to as fast as possible and on time.
- Preparing and serving drinks using the correct recipe to the customers.
- Mixing and matching the ingredients in order to create classic and innovative drinks in accordance customers' needs and expectations.
- Ensure that the bar is stocked with glasses, garnishes, drinks and ice.
- Keep the bar clean and neat always.
- Setting the bar during opening hours and closing hours.
- Coming up and planning bar menus to suit companies requirements.
- Restock and replenish bar inventory and supplies.
- Assist guests regarding all beverage menu items in an informative and helpful way.
- Engage guests in a conversation and promote hotel services in an informative way.
- Performs opening and closing duties.
- Ensure all operating equipments, services and storage areas are maintained properly.
- Kenya
Education
DIPLOMA - ACCOUNTING (CPA)
KCA UNIVERSITY
KenyaDriving License -
GRIBENS DRIVING SCHOOL
Advanced Bariska Skills Certificate -
Dormans The Coffee Experts
Computer Packages Certificate -
The Horn of Africa Management Institute
Deutsch Course -
GOETHE INSTITUTE OF GERMAN LANGUAGE
Skills
- Flexibility
- Ability to work in a fast-paced environment
- Multitasking
- Barista knowledge
- Interpersonal communication skills
- Physical fitness
- Stamina
Personal Information
- Date of Birth: 04/25/96
- Gender: Female
- Nationality: Kenyan
References
- Rajesh Nigade, Ass. Bar Operations Manager, Carnival Cruise Line, +52 987 372 2421, rajeshnigde12@gmail.com
- Alex Mulwa, HR, DusitD2, Nairobi, +254 708 197 579, alex.dusitke@gmail.com
- Mercy Oloo, Bar manager, Mambo Italia, Nairobi, +254 708 137 392, marcelineoloo20@gmail.com
Languages
- English
- Kiswahili
- German
- English
- Kiswahili
Coursework
- QuickBooks, 07/17/19, 07/31/19
- SAGE, 07/29/19, 08/13/19
Timeline
Bar Server
CARNIVAL CRUISE LINE
12.2023 - Current
Barista/Bartender
DUSITD2
02.2019 - 11.2023
Bartender/Barista
MAMBO ITALIA RESTAURANT
01.2015 - 10.2018
DIPLOMA - ACCOUNTING (CPA)
KCA UNIVERSITY
Driving License -
GRIBENS DRIVING SCHOOL
Advanced Bariska Skills Certificate -
Dormans The Coffee Experts
Computer Packages Certificate -
The Horn of Africa Management Institute
Deutsch Course -
GOETHE INSTITUTE OF GERMAN LANGUAGE