Summary
Overview
Work History
References
Timeline
Generic

Yvonne Patterson

Burnie

Summary

I pride myself on organisational and time management skills, which allows me to work within time and pressure constraints to achieve desirable results. I liaise with key stakeholders to fulfill business objectives, engaging critical thinking and problem-solving skills to manage conflict and expectations, and provide resolution. I am eager to develop my skills further and seek opportunities for professional development

Overview

14
14
years of professional experience

Work History

Depot Operations Officer

Monson Logistics
08.2023 - Current
  • Maintain efficient workflows, ensuring all clients and customers are addressed promptly
  • Data entry for all container and freight movements in and out the deport and state
  • Monitoring, prioritising and responding to all correspondence in a timely manner
  • Maintaining up to date data on multiple spreadsheets
  • Answering phone calls promptly, and handling all inquiries in a calm and professional demeanour
  • Regular auditing of all containers in the depot
  • Ensure all visitors to the depot are entered into toe security software appropriately and all safety procedures are adhered to
  • Monitoring dwell time of containers in the depot and notifying all relevant parties if action is required
  • Scheduling of containers for inspections, ensuring all documentation is accurate and processed in a timely manner

Core Technician

Avebury Nickel Mine
08.2022 - 08.2023
  • Assist Geologists and work with other technicians to ensure efficient processing of drill core
  • Maintain efficient workflows
  • Work cohesively with the team to achieve department targets
  • Manage work expectations and conflict resolution
  • Network and liaise with other departments and stakeholders
  • Core farm management and data entry
  • Development of key policies and procedures, Workplace Health, and Safety
  • Assisted Geology Department to initiate and commence core shed operations
  • Developed stock control system for Geology Department

Financial Administration

Zeehan Hardware
03.2021 - 08.2022
  • Performed administrative tasks, stock control, sales
  • Basic bookkeeping and data entry
  • Provide advice and assistance to customers
  • Assist owners with the daily management of the store
  • Helped the business to become more efficient in key areas, deliveries, and stock
  • Assisted in mediating and resolving a long-term dispute between the owners and a client

Sales Manager

Banjos Bakery Café
10.2010 - 02.2021
  • Supervision of staff
  • Monitoring sales and wastage data
  • Inventory management
  • Hiring, training, coaching, and upskilling of staff
  • Ensuring workplace health and safety codes are practiced

References

  • Mathew Pedder, Depot Operations Officer/IT Support, Monson Logistics, 0433 516 6921
  • Joshua Denholm, Project Geologist, Avebury Nickel Mine, 0439 482 411
  • Ron Gregory, Mentor, R G Prospecting, 0407 319 160

Timeline

Depot Operations Officer

Monson Logistics
08.2023 - Current

Core Technician

Avebury Nickel Mine
08.2022 - 08.2023

Financial Administration

Zeehan Hardware
03.2021 - 08.2022

Sales Manager

Banjos Bakery Café
10.2010 - 02.2021

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Yvonne Patterson