Yvonne Reitenauer
Kangaroo Valley,NSW
Summary
I'am a mother of two boy (9 and 11 years old). Born and lived in Switzerland, having the Australian citizenship from my mums side. In May 2021 we had the unique opportunity to move to Australia and follow my parents footsteps, taking over their Holiday Accommodation business incl. hobby farm in Kangaroo Valley. I'm doing the Tafe SLSO online course and looking for a work placement. I'm reliable, highly motivated and looking forward to support kids in class. As an open minded and carrying person, I'm looking forward to learn and acquire new skills.
Overview
3
3
years of professional experience
Work History
Holiday Accommodation - Owner
Self Employed
05.2021 - Current
- Manage day-to-day business such as interactions with guests, taking bookings, cleaning cabins, take care of the property (gardening), looking after animals.
- Manage budget, bookkeeping.
- Advertising our Business - the Big Bell Farm on different platforms and on social media. Keep our guests updated with Newsletter
- Answered customer telephone calls promptly and appropriately handled needs.
- Maintained clean and organized front desk areas to uphold polished company image.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Developed and maintained positive relationships with guests.
Canteen Organisator
Kangaroo Valley Public School
01.2022 - 09.2023
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
After-school Tutor
Primary School, Oberglatt
08.2020 - 05.2021
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Provided homework assistance
- Collaborated with students to complete homework assignments.
Education
No Degree -
KME Kantonale Maturitätsschule Für Erwachsene
Switzerland, Zürich01.2008
Training Certificate -
Internships
Airport Geneva, Switzerland01.2000
Certificate of Proficiency -
Commercial Apprenticeship
Airport Switzerland Kloten07.1999
High School Diploma -
Sekundarschule (Highschool)
Switzerland06.1996
Skills
- organized
- enjoy dealing with people
- helpful/supporting
- friendly
- committed
Languages
German
Native or Bilingual
French
Professional Working
Spanish
Elementary
Timeline
Canteen Organisator
Kangaroo Valley Public School
01.2022 - 09.2023
Holiday Accommodation - Owner
Self Employed
05.2021 - Current
After-school Tutor
Primary School, Oberglatt
08.2020 - 05.2021
No Degree -
KME Kantonale Maturitätsschule Für Erwachsene
Training Certificate -
Internships
Certificate of Proficiency -
Commercial Apprenticeship
High School Diploma -
Sekundarschule (Highschool)
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