Yvonne Riley

Work History

• Clinical Coordinator

DHELKAYA HEALTH

11.2017 - Current

Acknowledge and accept all incoming referrals for community clients
Streamlined processes for increased efficiency in patient care delivery, reducing wait times and improving overall satisfaction.
Improved patient outcomes by developing and implementing comprehensive clinical assessments and initiatives.
Built strong relationships with patients and families for optimized care satisfaction.
Collaborate with General Practitioners, case managers, families and other staff members when developing a plan for care
Established rapport with outside medical professionals and facilities through proactive networking efforts; facilitated referrals and cross-institutional collaboration as necessary.
Managed complex patient cases, collaborating with multidisciplinary teams to develop personalized treatment plans.
Mentored new and junior staff members, fostering a culture of professional growth and continuous improvement within the clinical team.
Developed strong relationships with community partners to enhance support services available for patients beyond the clinical setting.
Coordinated continuing education opportunities for staff members to stay current on industry advancements and best practices.
Facilitate fortnightly case conference for all complex palliative care community patients
Facilitate communication and information sharing between inpatients and other community services.
Participate and promote evaluation of clinical patient outcomes and benchmarking through data reporting of Palliative Care Outcomes Collaboration, Clinical Indicators of Pain, Clinical Indicators of Breathlessness, and Victorian Health Surveys for Bereavement support.
Supervised and managed daily activities of clinical team consisting 16 nurses and support staff.
Worked closely with clinic administrators ensuring client details and service agreements correspond with expected care outcomes.
Implemented new policies and educated staff on changes.
Recruited and managed staffing schedules, ensuring adequate coverage while minimizing overtime expenses.

School Nurse

Overnewton Anglican Community College

Taylors Lakes, Victoria

10.2009 - 12.2017

Assessed students'' physical and emotional well-being during clinic visits, providing appropriate care or referrals as needed.
Monitored ongoing medical conditions such as asthma or diabetes, adjusting care plans accordingly to maintain optimal student wellness levels.
Assessed student health and identified potential health concerns to provide appropriate care.
Administered medication to students as prescribed by physicians to provide necessary treatment and manage health conditions.
Performed triage on incoming patients and determined severity of injuries and illnesses.
Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
Documented treatments delivered and medications administered, discharge instructions, and follow-up care.
Reduced absenteeism rates by proactively addressing student health concerns and providing timely interventions.

Clinical Nurse Specialist

Northern Health

Broadmeadows and Epping, Victoria

04.2000 - 11.2017

Improved patient outcomes by implementing evidence-based care practices and clinical guidelines.
Collaborated with interdisciplinary teams to provide holistic care and improve patient satisfaction.
Served as a clinical expert resource for fellow nurses, fostering a collaborative work environment focused on ongoing learning and growth.
Presented findings from research studies at conferences and seminars, raising awareness of bereavement support and services facilitated by the palliative care unit. at Northern Health.
Organised and facilitated biannual memorial services
Acted into Associate Nurse Unit Manager roll filling staff deficits
Responded to emergency situations where patients are in life-threatening conditions by following the correct procedure and maintaining a calm and effective demeanor.
Managed patient caseloads, ensuring each individual received personalized and comprehensive care tailored to their specific needs.
Maintained professional development by attending relevant conferences, workshops, and seminars, staying informed on emerging trends and best practices within the nursing field.
Explained side effects from medications and provided education to both patients and families in the Palliative care setting.
Assessed patient conditions by performing thorough examinations and asking appropriate medical questions.
Interviewed patients to obtain medical information and vital signs.
Evaluated patient progress and responses to various treatments.
Provided counselling to patients and families and referred patients to other treatment facilities.
Responded to behavioural and medical crises codes.
Documented all aspects of care following facility and Medicare standards, creating accurate patient records of all interactions and interventions to sustain continuity of care.
Educated patients and families on treatment, expected outcomes and discharge instructions, serving as advisory resource to patients and families to facilitate recovery.
Supported patient self-advocacy within family relationships and during treatment plans.
Advocated for patients' physical, psychosocial, developmental, spiritual and emotional needs during planning.
Oversaw admissions and discharges and scheduling of nursing staff.
Supervised professional and paraprofessional nursing staff and delegated tasks to maintain continuum of care.
Interacted effectively with department managers to promptly correct problems and improve services.
Participated in case conference with physicians, advising on patients' conditions and assisting in follow up planned treatments to achieve optimal patient outcomes.
Served as a clinical resource to staff, patients and families.
Documented patient progress and care interventions in medical records.
Participated in quality improvement initiatives to improve patient care.
Facilitated patient and family education and counselling.
Identified clinical risks and took appropriate preventative actions.
Evaluated patient progress, assessed outcomes and provided follow-up care.
Attended interdisciplinary meetings to discuss patient care.

Charge Nurse

St Bernadette's Aged Care Facility

North Sunshine, Victoria

03.1998 - 03.2000

Enhanced patient care by implementing evidence-based nursing practices and protocols.
Streamlined nursing workflows for increased efficiency and improved patient outcomes.
Collaborated with interdisciplinary teams to develop individualized care plans for patients.
Mentored and supervised junior nurses, fostering a supportive and professional work environment.
Managed staffing schedules, ensuring adequate coverage while minimizing overtime expenses.
Served as a liaison between nursing staff, physicians, and management, fostering open communication channels among all parties involved in patient care.
Maintained accurate documentation of patient information, enabling informed decision-making among the healthcare team members.
Conducted daily shift briefs to inform staff of changes in patient care assignments.
Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.

Registered Nurse

Perpetua In The Pines

Donvale, Victoria

08.1993 - 03.1997

Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
Collaborated with interdisciplinary teams to develop comprehensive patient centred treatment plans for all residents individually
Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Provided direct patient care, stabilized patients, and determined next course of action.
Audited charts and reviewed clinical documents to verify accuracy.
Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
Streamlined medication administration processes for increased safety and accuracy during busy shifts.

Registered Nurse

Western Nursing Agency

Melbourne, Victoria

02.1993 - 06.1995

Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
Contributed to interdisciplinary team meetings by presenting relevant clinical data about patients'' progress toward reaching established goals of care.
Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
Implemented evidence-based fall prevention strategies, resulting in a significant decrease in patient falls within the unit.
Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.

Summary

Overview

Work History

• Clinical Coordinator

School Nurse

Clinical Nurse Specialist

Charge Nurse

Registered Nurse

Registered Nurse

Education

Certificate in Leadership And Management

Diploma in Community Welfare Work & Counselling

Bachelor of Science - Nursing

Skills

Languages

VOLUNTEER WORK

Certification

hobbies and interests

SPECIAL INTEREST GROUPS

References

Timeline

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