Yvonne Vo
Yagoona,NSW
Summary
Organised Administrative Assistant/Receptionist with successful experience in fast-paced office settings. Hardworking and honest team-player with expertise completing various clerical tasks and offering staff and client support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
3
3
years of professional experience
Work History
Administrative Assistant/Receptionist
Ray Tye & Associates
Padstow, NSW
07.2019 - Current
- Performed administrative and clerical duties such as word processing, data entry, summarised bank statements and other financial documents, faxing, scanning and copying documents.
- Organised, filed and maintained electronic and hard copy records of client tax returns and supporting documentation in secured areas.
- Drafted and typed documents such as letters, memos, declarations, financial reports on Microsoft Word and Excel.
- Answered large volume of incoming calls daily in fast-paced environment, transferred calls and delivered messages to correct staff members, greeted incoming clients professionally and provided friendly, knowledgeable assistance.
- Scheduled and confirmed appointments over phone or through email, prepared client files and documentations for appointment, updated client records.
- Sorted, reviewed and scanned daily mail, prepared, emailed or posted invoices to clients and documented account updates.
- Received payments via cash, cheque and credit cards and issued receipts, refunds, credits or change due to clients.
- Monitored business bank account and transferred client tax refunds to appropriate financial institution.
Education
Certificate IV - Accounting And Bookkeeping
TAFE
Bankstown, NSW06.2019
High School Diploma -
Strathfield South High School
Enfield, NSW09.2018
Skills
- Computer Proficiency and Microsoft Office
- Strong Communication and Interpersonal Skills
- Engaging with Diverse Clients
- Bilingual
- Strong Organisational and Time Management Skills
- Administrative and Clerical Support
- Dependable and Responsible
References
Employer
Raymond Tye
0418 225 332
raytye@bigpond.net.au
Supervisor
Kim Phung Nguyen
0413 390 350
kim@raytye.com.au
Languages
English
Native or Bilingual
Vietnamese
Native or Bilingual
Timeline
Administrative Assistant/Receptionist
Ray Tye & Associates
07.2019 - Current
Certificate IV - Accounting And Bookkeeping
TAFE
High School Diploma -
Strathfield South High School
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