Summary
Overview
Work History
Education
Skills
Languages
Languages
Certification
Professional Awards
Timeline
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YVONNE ZHAO

South Yarra,Vic

Summary

Yvonne Zhao is a professional real estate agent. Graduated in Master of Business Information System, She has found her true calling in the Real Estate Industry. Her experience, dedication and enthusiasm for all things property-related has made her a favorite among both vendors and buyers. Yvonne throws herself into all challenges and enjoys meeting interesting people from all different diverse backgrounds. She is fluent in English and Mandarin languages. Negotiations expert Excellent communicator First time buyer specialist Proficient in Senior Real Estate Specialist (SRES) Sales presentations Lead follow up Honest and ethical Highly professional Client management Results-driven sales performer with solid history of success in bringing in new customers, managing revenue streams and maintaining solid account relationships. Continuously monitor competitors and research market conditions to stay responsive and successful in dynamic environments. Persuasive negotiation and program management abilities.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Sales Manager

Vicprop Hawthorn
Hawthorn , Vic
07.2024 - Current

• Perform individual market analysis and current project stock and

ensure all information is accurate

• Follow all internal sales procedures & data recording

• Understand & develop real estate investment concepts, through

targeted training and seminar attendance

• Monitor personal sale processes and report concerns with

reaching targets to Sales Manager

• Maintain positive team spirit

• Generate own leads and prospects and record all data into the

Company CRM, including contact times, dates, and information.

provided

• Actively promote all VlCPROP services within personal social and.

community networks in order to generate leads

• Follow up and convert all leads provided to sales team

• Follow all instruction given by Sales Manager

• Maintain and ensure positive, consistent and professional

communication with all colleagues and management

• Attend all scheduled company sales meetings, and internal training.

sessions, updates and communication briefings as requested by

your direct manager

• Ensure all contractual obligations are met when assisting buyers

ensuring compliance to information, signatories and legal

requirements

Senior Sales Manager

Ivy Real Estate Box Hill Office
Box Hill, Vic
08.2019 - Current
  • Facilitated improvement in sales outcomes by holding performance evaluations to assess team members' strengths and weaknesses and counsel on improvement strategies.
  • Maintained active sales contacts with assigned accounts to keep communication open and capture consistent revenue.
  • Pursued sales deals by qualifying clients, building individualized proposals and preparing final contracts.
  • Strategically managed revenue streams by establishing sales targets, deployment strategies and go-to-market initiatives.
  • Researched competitors and stayed on top of current market conditions to survey landscape and anticipate roadblocks.
  • Developed and presented creative ideas to internal stakeholders and customers to initiate new programs and successful sales initiatives.
  • Hired and motivated high-performing sales team.
  • Maintained professional network of potential clients and business opportunities.
  • Created and maintained sales environment to support business objectives.
  • Attended trade shows for in-person engagement and network building.
  • Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.
  • Prospected for new business using databases and other strategies to generate sales.

Sales Manager

Ivy Real Estate QV Office
MELBOURNE, VIC
11.2016 - 07.2019
  • Maintained professional network of potential clients and business opportunities.
  • Developed and implemented new sales strategies to update product lines.
  • Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.
  • Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
  • Achieved company growth and brand development through market expansion and sales.
  • Attended trade shows for in-person engagement and network building.

Senior Sales Consultant

Ivy Real Estate Elizabeth Office
Melbourne, Vic
10.2015 - 10.2016
  • Motivated sales staff to exceed sales targets by boosting morale with team-building activities and encouraging friendly competition.
  • Employed extensive product knowledge to cultivate existing customer relationships and developed rapport with new ones.

Sales Consultant

Ivy Real Estate Docklands Office
Docklands, Vic
04.2014 - 10.2015
  • Listened to customers to understand needs and refer to optimal services.
  • Greeted incoming customers and provided expert sales and service to drive revenue.
  • Demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases.
  • Cultivated productive relationships with existing customers through exceptional follow-up after sales.
  • Boosted client satisfaction ratings by offering proactive resolution ideas while driving actionable responses to questions, concerns or challenges.

Education

Certificate IV in Property Services (Real Estate) -

Australian School of Business & Law
09.2017

Master of Business Information System Pro - Business Analysis

Monash University
12.2011

Bachelor of Economics - International Business

Shanghai University of International Business and Economics
07.2008

Skills

  • Sales Tracking
  • Brand-Building Strategies
  • Team Recruiting and Onboarding
  • Sales Records Management
  • Staff Training and Development
  • Networking Events
  • Advertising Campaigns
  • Sales Quota Management
  • Decision Making
  • Detail-Oriented
  • Sales Program Coordination
  • Problem-Solving
  • Market Trend Analysis
  • Customer Service
  • Sales Statistics Analysis

Languages

  • Bilingual Mandarin/English
  • Fluent reading/writing Chinese and English.
  • Languages

    English
    Professional
    Mandarin
    Native/ Bilingual
    Shanghainese
    Native/ Bilingual

    Certification

    • Certificate IV in Property Services (Real Estate) -2017
    • Residential Properties sales REIV -2017
    • Advanced Auctioneering REIV -2019

    Professional Awards

    • Ivy Real Estate Elite Sales 2015-2016
    • Ivy Real Estate Top Sales 2016-2017
    • Ivy Real Estate Elite Sales Leader 2018-2019

    Timeline

    Sales Manager

    Vicprop Hawthorn
    07.2024 - Current

    Senior Sales Manager

    Ivy Real Estate Box Hill Office
    08.2019 - Current

    Sales Manager

    Ivy Real Estate QV Office
    11.2016 - 07.2019

    Senior Sales Consultant

    Ivy Real Estate Elizabeth Office
    10.2015 - 10.2016

    Sales Consultant

    Ivy Real Estate Docklands Office
    04.2014 - 10.2015

    Certificate IV in Property Services (Real Estate) -

    Australian School of Business & Law

    Master of Business Information System Pro - Business Analysis

    Monash University

    Bachelor of Economics - International Business

    Shanghai University of International Business and Economics
    YVONNE ZHAO