Za Ma

A passionate individual with a natural inclination for customer interaction, eager to rejoin the workforce in a customer-facing role. Ready to utilize my enthusiasm and communication skills to contribute effectively to a dynamic team environment. As a former stay-at-home housewife, I am now seeking financial independence and a fresh start in my career journey.

• customer-facing role that engaging with people
• Prefer a bustling environment with less need for intense mental focus
• be positive and happy
• be confidence and financially independent
• exposure as cafe all-rounder and poultry shop sales
• able to provide bookkeeper assistance using MYOB.

Education: A fast-learner
Passionately pursue continuous learning through online courses and stay updated with industry trends. 

 
Customer Interaction: Friendly
Exhibit a genuine passion for engaging with customers, striving to create positive experiences at every interaction. Possess a friendly approach making customers feel valued and heard.

Team Collaboration: Neutral respect 

Enjoy working closely with colleagues to achieve common goals and deliver exceptional service to customers.

Organization and Time Management: Goal-driven
Excel in managing tasks efficiently and prioritizing responsibilities to meet and exceed customer expectations. Skillfully plan and execute work, ensuring timely delivery and optimal customer satisfaction.

Effective Communication: Problem-solver with empathy
Communicate with clarity and empathy, tailoring interactions to suit the individual needs of customers. Listen attentively to feedback and proactively address concerns with a problem-solving mindset.

Adaptability and Initiative: Can-do attitude
Thrive in fast-paced and ever-changing environments, readily embracing challenges and exploring innovative solutions. Approach each day with enthusiasm and a willingness to adapt to new systems and processes to better serve customers.