Zachary Barrett-Desforges
Kelmscott,WA
Summary
Helpful Produce Manager experienced in produce department responsibilities, including ordering, receiving, merchandising, stocking and hiring and training new staff members. Dedicated to maintaining full and fresh produce department through proper rotation of products. Delights customers with freshest inventory and selection available. Cheerful Produce Manager recognized and rewarded for engaging customers in friendly conversations while meeting diverse needs. In-depth knowledge of all fruits and vegetables sold in department, as well as relevant job-related safety, health and security rules. Hardworking and collaborative individual with 9 years of retail experience.
Overview
9
9
years of professional experience
Work History
Fresh Produce Manager
Coles Supermarket
02.2024 - Current
- Conducted regular staff training sessions on proper handling and storage techniques for various types of produce, increasing product longevity and freshness.
- Championed sustainability efforts within the department by introducing reusable packaging options and promoting responsible sourcing practices among suppliers.
- Enhanced customer satisfaction by providing knowledgeable and friendly service in the fresh produce department.
- Improved employee productivity through effective scheduling and task delegation, ensuring all team members had clear responsibilities within the department.
- Implemented safety protocols within the department, minimizing risks associated with handling perishable goods or heavy equipment use during stocking.
- Reduced waste levels by regularly monitoring inventory and adjusting orders accordingly.
- Boosted sales of fresh produce by implementing creative and eye-catching displays.
- Implemented efficient inventory management processes, reducing stock discrepancies and improving overall stock control.
- Organized promotional events to increase awareness of seasonal items, driving sales growth in targeted categories.
- Maintained strict quality control standards, ensuring only the freshest products were available for customers.
- Coached and mentored new team members.
- Maintained produce display, and prep and storage areas in clean and orderly condition.
- Maintained produce area and kept produce storage area clean and sanitary.
- Assisted customers with produce questions.
- Selected items for specials and marked down items to reduce losses.
- Introduced new methods, practices, and systems to reduce turnaround time.
Fresh Produce Manager
Coles Supermarket
04.2023 - 02.2024
Fresh Produce Assistant
Coles Supermarket
10.2015 - 04.2023
- Troubleshot issues related to equipment malfunctions or damaged packaging materials promptly, preventing delays in restocking shelves or serving customers efficiently.
- Assisted in training new employees on proper handling techniques, storage procedures, and customer service expectations within the fresh produce department.
- Adhered to food safety standards when handling, displaying, and storing fresh produce items, ensuring compliance with regulations.
- Monitored temperature control equipment within storage areas regularly, maintaining optimal conditions for preserving freshness of perishable goods.
- Participated actively in weekly staff meetings where ideas were shared on ways to improve overall department performance as well as individual skill sets.
- Conducted regular inventory checks to maintain optimal stock levels, reducing waste and improving product turnover.
- Acted as a liaison between management and staff by addressing concerns or issues within the fresh produce department proactively, contributing to a positive work environment.
- Handled delicate produce items with care during stocking and rotation processes, minimizing damage or loss of inventory.
- Assisted shoppers in selecting quality fruits and vegetables, resulting in repeat business and increased sales.
- Provided knowledgeable recommendations on fruit and vegetable selections, contributing to positive customer experiences.
- Maintained a visually appealing and well-organized fresh produce display, ensuring easy access for customers.
- Assisted customers with special requests or dietary restrictions, offering tailored advice on produce selections based on their specific needs.
- Enhanced customer satisfaction by providing friendly and efficient service in the fresh produce department.
- Kept tidy and organized area to comply with cleanliness standards.
- Pleasantly greeted customers and provided prompt and courteous service.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Education
No Degree -
Rossmoyne Senior High School
Rossmoyne, WA2016
Skills
- Operational Efficiency
- Customer Service
- Retail management experience
- Retail Inventory Management
- Ordering Procedures
- Merchandising Strategies
- Stock Rotation
- Inventory counting
- Waste Reduction
- Administration and management
- Promotional planning
- Teamwork and Collaboration
- Computer Skills
- Team Leadership
- Decision-Making
- Professional and Courteous
- Work Planning and Prioritization
- Scheduling and Coordinating
- Managing Operations and Efficiency
- Training and Development
- Team Development
- Staff Management
- Task Delegation
- Staff Training
Timeline
Fresh Produce Manager
Coles Supermarket
02.2024 - Current
Fresh Produce Manager
Coles Supermarket
04.2023 - 02.2024
Fresh Produce Assistant
Coles Supermarket
10.2015 - 04.2023
No Degree -
Rossmoyne Senior High School
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