Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Zac Clark

Robina,QLD

Summary

A hard dedicated working employee who has the track record and references to build with. Whilst always wanting to improve on the job at hand with taking in all the knowledge in the surrounding areas to achieve the best possible result. Regarding being able to lead teams through past experiences and creating bonds that forge result. Experience in both the fast paced jobs of running restaurants to focusing on self improvements. These together will be the back bone of a successful career

Overview

4
4
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

Nandos
09.2021 - Current
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Working towards KPI targets through P&Ls and Customers feedback through internal system.
  • Managing GP Percentage to achieve target of 70% GP
  • Managing staff development to build internal teams to meet business goals.
  • Hiring employees and also dealing with any issues and having performance meetings with Staff.
  • Building bench plans to help fill and gaps the restaurant faces
  • Labour and Rostering
  • Inventory ordering and completing stocktakes


Acting Restaurant Manager

Nandos
01.2023 - 07.2023
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Implemented cost-saving measures through streamlined processes, efficient scheduling, and strategic vendor negotiations.
  • Implemented cost-saving strategies, reducing waste through meticulous inventory management.
  • Motivated staff to perform at peak efficiency and quality.
  • Oversaw food preparation and monitored safety protocols.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.

Store Manger

Pizza Hut
11.2020 - 08.2021
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.

Education

Bachelor of Criminology - Criminology And Justice

Griffith University
Gold Coast, QLD
03.2026

Bachlor of Business - Marketing And Human Resources

Torrens University Australia
Brisbane, QLD
08.2023

Certificate III - Toruism, Travel, And Events

Tafe
Wollongbar
11.2020

High School Diploma -

Kyogle High School
Kyogle, NSW
11.2020

Skills

  • Problem-Solving
  • Customer Service
  • Inventory Control
  • Store Organization
  • Time Management
  • Team Building and Leadership
  • Store Opening and Closing
  • Attention to Detail
  • Stock management
  • Team Management
  • POS systems operations
  • Employee Scheduling
  • Hiring and Training
  • Upselling and Cross Selling
  • Goals and performance
  • Sales Growth
  • Microsoft Office Suite
  • Records Management
  • Database Management
  • Operations Oversight
  • Operations
  • Business Development
  • Flexible Schedule
  • Human resource policies
  • Cost Control
  • Vendor Management
  • Motivational Techniques
  • Decision-Making
  • Delegating Work

Accomplishments

    Senior student of the year award.

    Got promoted to Store manger at the age of 18

    Successfully ran a high volume restaurant of a team of 30 by age 20

    Achieved high results in all degrees.

Certification

RSA- All States

CPR Cert

Food Safety Cert

First aid Cert

White Card Cert


Timeline

Acting Restaurant Manager

Nandos
01.2023 - 07.2023

Assistant Store Manager

Nandos
09.2021 - Current

Store Manger

Pizza Hut
11.2020 - 08.2021

Bachelor of Criminology - Criminology And Justice

Griffith University

Bachlor of Business - Marketing And Human Resources

Torrens University Australia

Certificate III - Toruism, Travel, And Events

Tafe

High School Diploma -

Kyogle High School

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