Zac Duncan
Summary
Dynamic and dedicated professional with experience at McDonald's, excelling in customer service and teamwork. Proven ability to multitask effectively in fast-paced environments while maintaining high standards of quality and safety. Skilled in time management and food preparation, contributing to enhanced operational efficiency and customer satisfaction.
Overview
1
1
year of professional experience
Work History
Casual Crew Member
MacDonalds
Cheslea Heights, Victoria
02.2024 - Current
- Assisted in food preparation and service, ensuring quality standards met.
- Maintained cleanliness and organization of dining area and kitchen stations.
- Operated point-of-sale system to process customer transactions efficiently.
- Collaborated with team members to deliver exceptional customer service experiences.
- Learned safety protocols and followed guidelines to maintain a safe work environment.
- Adapted quickly to changing demands during peak service hours.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Became familiar with products to answer questions and make suggestions.
- Prepared products following restaurant, health, and safety standards and procedures.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
- Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.
- Participated in ongoing training programs to continuously update knowledge of company policies and procedures.
- Maintained high standards of personal hygiene and cleanliness, contributing to healthy dining environment.
Work Experience Student
Gardenworld
Braeside, VIC
03.2025 - 07.2025
- Managed time effectively to balance academic responsibilities and extracurricular activities.
- Conducted soil tests and analyzed results to recommend amendments for improved fertility.
- Maintained records of plant care activities, tracking growth patterns and health indicators over time.
- Assisted with greenhouse management tasks, ensuring optimal growing conditions for a variety of plants species.
- Enhanced plant growth by implementing proper pruning techniques and providing optimal nutrients.
- Communicated with coworkers and management to report challenges.
- Regulated watering and fertilizing to avoid waste while nurturing plants.
- Assisted customers with finding requested plants and flowers.
Education
CVE - Vocational Major - Currently Year 11
Mordialloc College
Mordialloc, VICNo Degree - Horticulture
Holmesglen Institute of TAFE
Melbourne, VICSkills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
Timeline
Work Experience Student
Gardenworld
03.2025 - 07.2025
Casual Crew Member
MacDonalds
02.2024 - Current
CVE - Vocational Major - Currently Year 11
Mordialloc College
No Degree - Horticulture
Holmesglen Institute of TAFE