Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Zac Halliday

Gawler,SA

Summary

Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Shift Supervisor

KFC
06.2017 - Current
  • Responsible for training new employees and delegating daily tasks and responsibilities.
  • Opening and closing procedures and balancing tills.
  • Resolving customer complaints and issues and offering thoughtful solutions to maintain customer satisfaction and reporting back to senior management.
  • Responding to and resolving customer questions and concerns.
  • Teaching staff upselling techniques to meet revenue targets.
  • Delegating tasks to employees and monitoring activities and task completion.
  • Checking orders for quality and completeness.

Education

Playford International College - Year 12 - SACE
Elizabeth, SA
12.2019

Skills

  • Timekeeping Software
  • Annual Performance Reviews
  • Manage Schedules
  • Business Management Principles
  • Budget Adherence
  • Problem solving
  • Safety procedures
  • Staff supervision
  • Team collaboration and leadership
  • Labor and food cost control
  • Coordinating daily operations
  • Inventory assessment

Certification


  • Certificate II in Hospitality (gained certificate while working at KFC)
  • Certificate II in Construction/White Card Training - 2019

Timeline

Shift Supervisor

KFC
06.2017 - Current

Playford International College - Year 12 - SACE

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Zac Halliday