Dynamic and results-oriented professional with a proven track record of success across various roles. Recognized for dependability, diligence, and exceptional communication skills, along with a positive can-do attitude. Adept at demonstrating high levels of initiative, consistently exceeding performance expectations, and thriving both independently and within team environments.
Oversee and curate content across all corporate social media platforms, including Instagram, LinkedIn, Facebook, and X (formerly Twitter), ensuring alignment with brand guidelines and strategic objectives.
Develop engaging and targeted social media campaigns to enhance brand visibility and audience engagement.
Utilize Canva and other design tools to craft visually compelling social media posts that resonate with our audience.
Manage and maintain the company website, implementing updates and enhancements to optimize user experience and reflect current branding and messaging.
Lead event planning efforts from start to finish, driving brand visibility, encouraging community participation, and advancing organizational goals.
Analyze social media metrics and website analytics to track performance, identify trends, and inform strategic decision-making.
Collaborate cross-functionally with departments to ensure consistent messaging and alignment of communication efforts with broader organizational goals.
Tenancy Manager
Manage Link Wentworth headlease properties with a portfolio of 150 covering from Chatswood to Brooklyn.
Carry out ingoing inspections, outgoing inspections as well as viewings.
Manage arrears and prepare documents for NCAT, attending hearings autonomously.
Report repairs to landlords and organize for private contractors to attend to repairs.
Deliver high-value customer service to internal and external stakeholders, including lease preparations and signs.
Responsive Maintenance Officer
Answer inbound calls from tenants, contractors, Link Wentworth staff, and real estate agents.
Action all responsive maintenance requests for Link Wentworth’s social housing properties.
Answer and action incoming emails from contractors, staff, and tenants.
Manage contractor relationships and client expectations, organizing tradespeople to attend to properties and undertake repairs.
Client Service Officer
Answer inbound calls from tenants, private property owners, and other stakeholders.
Book smoke alarm safety checks through outbound calling.
Answer and forward emails from the general inquiries inbox.
Cold call and warm call potential prospects, booking appointments.
Service, repair, and modify European cars.
Demonstrate talent for quickly and accurately diagnosing mechanical failures and determining corrective actions.
Build rapport with clients to ensure repeat business.
Service cars, clean the workshop, valet parking.