Zac MacPherson
Dulwich Hill,NSW
Summary
First year University student undertaking a Law and business degree. Seeking an opportunity to gain secure casual employment. I am eager to bring my passion for customer service, dedication to excellence, and eagerness to learn to any role. I am hardworking Bartender with experience in large-scale establishments. Committed to upholding highest standards of customer service and safe food handling practices. I understand and embrace the importance of an impeccable work ethic, strong communication skills, and showing a positive and proactive attitude at all times. I am excited about the prospect of contributing my skills and enthusiasm to your team.
Overview
1
1
Certification
Work History
Bartender
TeaGardens Hotel
11.2023 - 02.2024
- Balanced efficiency with exceptional service to manage guests in high-volume environment
- Operated POS systems, entered orders, accepted payments, made change, and conducted credit card transactions
- Followed Responsible Service of Alcohol protocols to ensure compliance with state laws
- Worked flexibly to cater to fluctuating coverage needs
- Set up and maintained appropriate stock levels for bar
Guest Service Representative
BridgeClimb
11.2023 - 02.2024
- Effectively answer customer requests and concerns, ensuring all guests have personable and enjoyable experience in line with company's core values
- Communicate with management to resolve escalated concerns with service or climbing experience
- Enforcement of all safety regulations and and procedures
- Recognized by peers, management and guests for excellence in guest service and performance
Education
Bachelor of Laws, Bachelor of Business -
University of Technology Sydney
Sydney, NSW2029
St Aloysius College
Sydney, NSW2023
References
Reference available on request
Certification
Responsible Service of Alcohol
Working with Childrens Check
Timeline
Bartender
TeaGardens Hotel
11.2023 - 02.2024
Guest Service Representative
BridgeClimb
11.2023 - 02.2024
Bachelor of Laws, Bachelor of Business -
University of Technology Sydney
St Aloysius College
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