Zac Pizzutti
Tamworth,NSW
Summary
Reliable while also demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Crew Trainer
Mcdonalds
09.2017 - 12.2021
- Instructed new team members on correct procedures for operations.
- Lent hands-on training services to maximize employee efficiency.
- Planned and delegated group and individual work assignments to trainees.
- Guided trainees to boost safety and inventory waste management to meet pre-established business thresholds for operation.
- Estimated potential worker issues to produce detailed resource documentation.
- Explained goals and expectations required of trainees.
- Documented training activities and changes to analyze program effectiveness.
- Maintained strong knowledge by participating in workshops, conferences and online education classes.
Manager
Mcdonalds
12.2021 - 04.2024
- Trained employees on additional job positions to maintain coverage of roles.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Upheld company's high standards for business via leading by example and encouraging team members to adhere to corporate policies.
- Supervised staff performing daily activities.
- Adhered to store policies and procedures to maintain regulatory and legal compliance.
- Set challenging yet attainable goals to encourage continuous staff development.
- Built relationships with internal team members to enhance effectiveness of team's work and boost
- Maintained team progress against performance targets by motivating staff.
Counter Person
Reece
12.2023 - Current
- Enhanced customer satisfaction by providing efficient service and accurate order fulfillment.
- Assisted in inventory management for optimal stock levels and reduced waste.
- Increased sales with upselling techniques and product recommendations based on customer needs.
- Maintained a clean and organized work environment, ensuring safety and hygiene standards were met.
Education
High School Diploma -
McCarthy Catholic College
11.2021
Skills
- Staff development
- Issue and conflict resolution
- Computer skills
- Collaboration
- Reliable and trustworthy
- Multitasking
- Problem resolution
- Processing payments
- Team leadership and supervision
- Food safety understanding
- Training
- Cleaning and sanitation
- Product Knowledge
- Building rapport
- Accuracy and efficiency
- Customer-focused
- Team Player
- Cash Handling
- Excellent work ethic
Certification
Certificate III in retail management completed 2021
Timeline
Counter Person
Reece
12.2023 - Current
Manager
Mcdonalds
12.2021 - 04.2024
Crew Trainer
Mcdonalds
09.2017 - 12.2021
High School Diploma -
McCarthy Catholic College
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