Summary
Overview
Work History
Education
Skills
Accomplishments
Websites
References
Timeline
Generic

Zac Straughair

BRISBANE

Summary

Caring Nursing Student possessing calm disposition and excellent crisis management abilities. Skillful in documenting thorough, accurate patient information and monitoring fluid outtake and input levels. Observant and conscientious collaborator with knowledge of nursing and medical terminologies paired with strong passion to help others.

Overview

7
7
years of professional experience
2025
2025
years of post-secondary education

Work History

Customer Care Representative

Pillow talk
Brisbane
02.2025 - Current
  • Resolved customer complaints through effective communication and problem-solving.
  • Assisted customers with product inquiries and order placements.
  • Maintained accurate records of customer interactions using CRM software.
  • Provided detailed product information to enhance customer satisfaction.
  • Collaborated with team members to improve service delivery and efficiency.
  • Trained new staff on customer service protocols and best practices.
  • Managed daily office operations and maintained organized filing systems.
  • Implemented new office procedures to improve workflow efficiency and organization.

Department Manager

McDonald’s
Brisbane
03.2019 - 06.2025
  • Supervised daily operations and ensured adherence to company standards.
  • Trained and mentored team members to enhance performance and service quality.
  • Coordinated staff schedules and delegated tasks for optimal coverage.
  • Managed inventory levels and ordered supplies to maintain efficient workflow.
  • Managed inventory levels to ensure optimal stock availability.
  • Coordinated receiving and shipping of materials efficiently.
  • Implemented inventory tracking systems to enhance accuracy.

Education

Bachelor of Nursing - Nursing

University of Queensland
Brisbane , Qld
02.2024 - 03.2026

St Edmund’s College
Ipswich, Qld

Skills

  • Patient care
  • Effective communication
  • Critical thinking
  • Team collaboration
  • Health assessments
  • Time management
  • Attention to detail
  • Mobility assistance
  • Health promotion

Accomplishments

  • Management award November 2024
  • Management award August 2023
  • Management award February 2023

References

References available upon request.

Timeline

Customer Care Representative

Pillow talk
02.2025 - Current

Bachelor of Nursing - Nursing

University of Queensland
02.2024 - 03.2026

Department Manager

McDonald’s
03.2019 - 06.2025

St Edmund’s College
Zac Straughair